Order-to-Delivery

Shorter, more reliable delivery times and efficiently managing customization are the goals of streamlining the process from order to delivery for automakers. The main challenge of improving order-to-delivery is developing ways to reduce the high costs associated with large dealer inventories, such as sales incentives, improving customer order systems, streamlining manufacturing processes, and linking current demand and supply chains. With so many activities in the order-to-delivery cycle and the number of companies undertaking them, incompatible designs, conflicting approaches, and integration challenges frequently arise.

Many of the elements involved with order-to-delivery cycles revolve around business content – from engineering and design drawings, materials acquisition documents, and other supply chain related content, to contracts, dealer orders and customer configuration and purchase information.

Improving supply chains and order management demands a sound content management strategy that enables automakers to capture order fulfillment, shipping, and delivery documentation all in electronic formats for quick and secure access by staff.

OpenText solutions help automotive manufacturers to execute on process improvement initiatives by automating many of the content-intensive activities inherent to the order.

OpenText solutions for Order-to-Delivery enable this functionality with the following components:

• Software: Extensions for SAP® Solutions, Livelink ECM - BPM Server, Document Management & Collaboration

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.