Digital Government is Transparent and Open
With mandates for open and transparent public sector institutions, government departments and agencies are managing an increasing number of public information requests. As well as managing growing volumes of information, governments are at the same time required to adhere to respective Freedom of Information and/or Access to Information (FOI/ATI) Acts. The WikiLeaks incident, along with rules and regulations around access to information, are placing pressure on governments to revise their transparency policies and practices.
OpenText Public Information Request Tracking helps public sector institutions manage and expedite Freedom of Information or Access to Information requests, and manage privacy concerns and security requirements. With this solution, governments at every level can effectively and securely manage citizen requests for information, from submission to resolution. OpenText Public Information Request Tracking fulfills constituent rights to access information from government, simultaneously promoting transparency of information with guaranteed security and privacy of constituent information. Discover more.
OpenText Correspondence Tracking helps both public and private sector organizations track and improve coordination and communication for incoming correspondence. The solution extends the capabilities of the Open Text Enterprise Content Management (ECM) Suite with a comprehensive offering to support the capture, tracking, and management of correspondences and related administrative tasks. Find out more.