Digital Government is Efficient

Both citizens and legislators are holding government leaders accountable.  The management of government projects, programs, and portfolios—and the related expenditures of public funds—are areas of interest and concern. The emphasis on performance improvement in government continues to increase steadily, supported by mandates imposed by government laws and public pressure.

Greater efficiency in operations can be achieved by digitizing operations and transforming how services are delivered to citizens and stakeholders. OpenText Government Services Transformation (OTGST) helps public sector organizations digitize and modernize their operations by delivering a set of secure, fully integrated technology components into a seamless, self-service platform. The solution gives public sector organizations the ability to digitize their operations and services and engage stakeholders in a seamless experience.

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OpenText Suspense Tracking for Microsoft® SharePoint® delivers a tasking system that allows for the spontaneous routing of daily work activities that require a formal coordination process. The solution tracks any and all actions or “suspenses” of multiple types to ensure that necessary responses have been made, determine how long it took to respond, and what the response contained. With OpenText Suspense Tracking the entire lifecycle of a suspense is automated, improving operational efficiencies, minimizing errors due to missed suspense dates or project deadlines, and reducing overall costs. Find out more.