Central Government
Customer Feature
City of Edmonton
City of Edmonton uses OpenText Web Solutions to enable online services and dialogue between residents and their government
Information and Communications Technology
To break down informational silos and promote collaboration, government today is focusing on modernizing their current infrastructure and promoting open and online government initiatives. Information and Communications Technology (ICT) plays a key role in evolving government infrastructure to allow for the delivery of more accessible and higher quality government services. A modernization of services includes the digitization of government services and a transformation of business processes based on new and emerging technologies. Using technologies that are user friendly and familiar, governments can expedite the delivery of new services to citizens, reduce time associated costs with introducing new services and simplify the exchange of information both with the government and externally, with the public.
Products and Solutions for Information and Communications Technology
- Archiving
- Content Reporting
- Data Integration
- Document Management
- Email Management
- Enterprise Library
- Enterprise Process Services
- Enterprise Search
- Governance, Risk Management & Compliance
- Records Management
- User Experience Services
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