International and National Relations

• Overview
• Citizenship & Immigration
• Culture, Media, Sport & Heritage
• Diplomacy
• Trade & Tourism

Citizenship and Immigration

Projects that focus on improving citizen services—the deliver of immigration, settlement, citizenship and multicultural programs and services—typically involve thousands of employees working across departments, sub-departments and jurisdictions.  A single system helps citizenship and immigration departments streamline processes, accurately record information, manage clients and align with policy and legislative mandates. Better decisions are made based on increased access to accurate information to deliver improved services and reduce potentially devastating errors. Multi-lingual information, assistance and resources can be made available online, enhancing the ability to quickly and securely interact with clients.

Products and Solutions for Citizenship and Immigration

• Archiving
• Collaboration
• Content Reporting
• Contract Management
• Document Management
• Governance, Risk Management & Compliance
• Process Management
• Mobility
• Records Management
• Web Content Management