Information & Technology Management
Information and technology management involves the coordination of information technology resources and systems required to support or provide a citizen service. The US Federal Government has emerged as a leader in the formal articulation of an Enterprise Architecture approach to technology procurement and deployment, with other jurisdictions adopting similar approaches. Technology investments must be directly aligned with stated objectives and anticipated outcomes that support the agency mission. Emerging standards for interoperability, metadata capture, and long-term preservation formats are being heavily influenced by research originating in the public sector. Information and technology management is the foundation upon which governments build accountability practices and ways to better serve their constituents, and the conventional means of addressing these tandem needs are changing.
Meet your Goals
- Decrease vulnerability of IT assets
- Manage offline and online information and content to lower risk
- Secure communications, access, content, collaboration and information with proven records and document management capabilities
Key Performance Indicators
- Shorter time to submission in all jurisdictions
- Reduced re-work and enhanced submission quality to improve review success
Enterprise Content Management (ECM) software solutions help you address these challenges with the following components:
- Software: Content Integration, Document Management, OpenText ECM Suite for Oracle, OpenText ECM Suite for Microsoft®, Extensions for SAP, Records Management, Report & Output Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
