Community & Social Services
Government is mandated to continually improve community and social development through carefully targeted services. Programs are established to raise standards of living, provide continuing education, and maintain a safety net of essential services. These programs are often managed with inter-agency resources across levels of government and involve community and non-profit organizations on the front lines. Operational efficiencies are essential to ensuring that the maximum benefit is delivered to the community. Streamlined case management; automation of routine documentation, follow-up tasks, and activities; and the ability to work remotely in the field are all key components of successful operations.
Meet your Goals
- Achieve higher social services program performance
- Achieve greater program compliance while ensuring constituent benefit and satisfaction
- Increase service delivery and lower program unit cost
- Increase the economic security of national constituency
Key Performance Indicators
- Lowered program unit cost
- Accelerated delivery of Government service
- Higher beneficiary satisfaction
Enterprise Content Management (ECM) software solutions help you address these challenges with the following components:
- Software: Document Management, Mobility, Records Management, Web Content Management, Case Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
