Project Support
During the early stages of Research & Development projects, the free exchange of information among team members and other experts enhances team effectiveness, especially when teams are geographically dispersed or in more than one organization. As projects advance, processes become more formalized and content volumes increase dramatically, at the same time that team membership changes.
Business Goals
- Facilitated team collaboration
- Process standardization
- Greater knowledge availability
- Finding internal experts
OpenText solutions deliver project support functionality with the following components:
Software:
Communities of Practice Archiving, Document Management, Knowledge Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Activities
Project Support involves:
Team Knowledge Management
R&D teams must integrate knowledge of their internal activities with the rapid pace of technology development, spotting market opportunities while assessing the patent landscape to define clear paths forward. Success in these activities depends on facilitating the practices of scientists and engineers for information capture and exchange. In early project stages, informal information exchange is restricted to small groups of trusted colleagues, while later stages benefit from wider but secure information dissemination, ideally integrated with portfolio management.
Solution Adaptations: Document Management, Knowledge Management, Communities of Practice
Laboratory Notebooks
Laboratory notebooks remain critical to recording the daily activities of R&D staff, while meeting enterprise needs for capture and archiving of all supporting information for discoveries and intellectual property. Paper notebooks remain the standard in many organizations and are managed as key corporate records with records management solutions from OpenText. These solutions can also manage electronic records, applying digital signatures and notarization, while providing an archiving approach that is amendable to secure migration for long-term storage. In many industries, R&D is increasingly generating large complex graphic and video files that require special handling.
Solution Adaptations: Document Management
Data Archiving
The application of automation and simulation in R&D departments has resulted in a proliferation of the amount of data and the number of formats used. At the same time, the particular demands of Intellectual Property protection and regulatory requirements necessitate secure, immutable data archiving in a form that can support migration.
Solution Adaptations: Archiving
