OpenText Solutions for Procurement: Best Practices

OpenText solutions for Procurement replace manual paper-based processed with an electronic content management solution that provides instant access to information. The predefined process steps ensure that the right people are involved at the right time, reducing follow-up times. Vendor collaboration and inquiries are automatically handled through our Vendor Self Service portal solution, meaning you can handle vendor inquiries in less time.

Adoption and expansion of Enterprise Content Management (ECM) within an organization occurs iteratively by building on a series of incremental successes. To proceed to the next level of adoption, you must make sure you have achieved success in the previous stage:

  • Stage 1: An ECM solution focused on a specific departmental business problem
  • Stage 2: The adoption of the same ECM solution that was deployed to one group in stage 1 to other departments
  • Stage 3: Multiple solutions are adopted within the same department – the original ECM solution is extended by other ECM components
  • Stages 4-6: Enterprise deployments from standardization, proliferation into multiple different applications, to extension beyond the organization

To mitigate risk and increase success for each adoption stage, you need a proven framework. Our deployment framework demonstrates the sequencing of tasks and resources involved in workstreams, prioritizing some workstreams over others depending on the adoption stage.

Stage 1: Specific departmental business problem

This chapter of the ECM Methods book explores best practices in deploying stage 1 of an ECM solution – adoption by a single department.

Stage 2: Adoption by other departments

This chapter of the ECM Methods book explores best practices in deploying stage 2 of an ECM solution– adoption by other departments.

Stage 3: Extension of the original ECM solution within the department

This chapter of the ECM Methods book explores best practices in deploying stage 3 of an ECM solution – adoption of multiple solutions within the same department.