Information Lifecycle Management

Your company must be compliant with the U.S. Department of Defense standard, 5015.2, when managing your digital assets. But that’s hard to do when content is locked away in user email accounts, and corporate knowledge lies buried within numerous operating systems, in multiple repositories, and spread across various networks and locations. You don’t want to see costs rise for running divergent systems or supporting multiple repositories escalating, and you don’t want to lose knowledge every time you experience employee turnover.

OpenText Information Lifecycle Management solutions deliver this functionality with the following components:

Software:
Content Lifecycle Management,Archiving, , Document Management, Compliance & Governance, Collaboration, OpenText Email Management, Extensions for SAP Solutions, Knowledge Management

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

Activities

Information Lifecycle Management involves Asset Management, Document Lifecycle Management, Email Management, Knowledge Management, Records Management and Virtual File Systems.

Asset Management

Faced with aging assets, tougher regulatory compliance and increasing security requirements driving up the acquisition and maintenance costs for equipment, some best practices for professional asset managers include:

• Manage your contracts, drawings, manuals and maintenance instructions in Livelink ECM, and associate the unstructured content to the corresponding information in your Enterprise Resource Planning (ERP) system
• Livelink ECM can find the necessary unstructured content based on the location of the asset itself
• Livelink ECM learning management solutions ensures that maintenance and operations staff have the appropriate training for the tasks that they perform

Solution Adaptations: Archiving, , Document Management, Extensions for SAP Solutions, Project Management

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Document Lifecycle Management

Regulated industries need to make compliance with regulations an integral part of their document authoring, modifying, approval and publishing processes in order to rapidly deploy new products to market before the competition.

The OpenText solution is a complete Web-based solution that enables your organization to manage key documents – such as standard operating procedures, quality assurance reports and regulatory submissions – throughout a controlled lifecycle. The solution:

• Ensures consistency in the development of critical documentation
• Controls the review process, ensuring revisions are correctly applied to documents
• Manages the approval process with built-in workflow and security features
• Automates processes to ensure that documents are released in accordance with your organizational policies and regulatory requirements

Solution Adaptations: Content Lifecycle Management

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Email Management

The ambiguity of information stored in email servers can make it increasingly difficult to assess and understand. If you don't know what it is, you can't effectively retrieve it in the event of a regulatory audit or discovery order; nor can you safely delete it. You need an automated and reliable way of categorizing high-value information, as well as a targeted approach to moving this information into a more accessible system.

The OpenText solution means you can:

• Define, secure, and control the process by which email content is managed, retained and destroyed
• Extend existing enterprise records management policies into the email volume
• Manage the full lifecycle of email records in accordance with regulations and litigation readiness policies
• Ensure preservation of discoverable email records with legal holds
• Extract the maximum value from email content
• Ensure the longevity, security, and evidential weight of email content
• Enable compliance with U.S. DoD 5015.2

Solution Adaptations: OpenText Email Management

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Knowledge Management

You may face the challenge of not being able to leverage your intellectual capital; your corporate knowledge could be buried within numerous operating systems, in multiple repositories, across networks and different locations. You don’t want to watch costs rise for running divergent systems or supporting multiple repositories escalating, and you don’t want to lose knowledge every time you experience employee turnover.

Livelink ECM - Knowledge Management enables you to foster a knowledge sharing culture and facilitate the flow of information throughout your organization. Our solutions enable you to:

• Unite disparate information silos
• Capture knowledge from email discussions
• Discover knowledge from internal and external knowledge sources
• Identify subject matter experts
• Quickly find knowledge using sophisticated search and retrieval capabilities

Solution Adaptations: Knowledge Management

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Records Management

Livelink ECM – Records Management gives you comprehensive, complete lifecycle management of all corporate records and information holdings, in paper or electronic formats. It empowers everyone in your organization to file all corporate holdings according to the organizational policies – ensuring regulatory compliance and reducing the risks associated with audit and litigation. The OpenText solution:

• Meets U.S. Department of Defense standard 5015.2 regulations
• Minimizes exposure to risk
• Improves productivity
• Ensures the integrity of corporate holdings
• Increases user adoption
• Reduces deployment costs

Solution Adaptations: Records Management

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Virtual File System

Livelink ECM provides a service that enables you to replace file servers with a secure, central, scalable network file system. Individuals have role-based access through single-sign-on-to files, with centrally-managed permissions and fully-audited access. Access is available through:

• Livelink's Web-browser-based interface
• Microsoft Office and desktop applications
• WebDAV (an industry standard document protocol)
• Web services API provided by Livelink ECM

Solution Adaptations: Archiving, Document Management

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