Benefits Administration
Your Human Resources (HR) department must be able to define and administer every type of benefit plan - from HMO to dental to flexible spending accounts - and provide flexible, powerful and accessible benefits administration. An efficient way of handling this is to offer a full range of self-services, so that your employees can manage their own benefits options. Organizations can accumulate historical earnings and hours, as well as service calculation for defined benefit plans. That means your company can easily tailor benefit offerings to each employee or employee group.
Business Goals
- Provide online access to policy documents including forms
- Reduce cost of collaboration with benefit providers
- Manage contracts, forms, policy documents in context with HR transactions
Your HR department can achieve these goals through the application of OpenText solutions:
- Reduce the cost of benefits administration, by diverting some of the work to employees
- Allow the HR benefits administrator to collaborate through the web with benefits providers, whose proposals, contracts, brochures, policies and forms can be centrally managed and made available based on role-based authorization
- Implement processes for review, approval, and dispute resolution through a flexible Web-based workflow system
- Enable your unstructured content (office documents and scanned paper) to be associated with employee and accounting transactional records in your enterprise HR application, such as mySAP Enterprise Suite
OpenText solutions deliver this functionality with the following components:
Software:
, Document Management, Employee File Management, Portal, Extensions for SAP Solutions, Knowledge Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Activities
Benefits Administration involves Employee Portals and Provider Administration.
Employee Portal
The creation of an employee portal, using Enterprise Content Management (ECM), means that your employees can self-manage their benefits options. An employee portal will:
- Provide secure, role-based access to content and services from all enterprise applications, as well as from back-office, Microsoft Office, ERP, CRM, and Web applications.
- Include flexible workflow processes that enable employees to participate via a Web browser, or directly from their Microsoft Outlook or Lotus Notes email client.
Solution Adaptations: , Document Management, Employee File Management, Portal, Extensions for SAP Solutions, Knowledge Management
Back to topProvider Administration
Your organization can automatically accumulate historical earnings and hours and service calculations for defined benefit plans - all of that custom-tailored for your employees. The application of the OpenText solution:
- Enables HR professionals to plan, organize, schedule and manage the content and processes necessary to maintain coverage from national and regional providers.
- Allows access to documents, produced during negotiation, directly from your enterprise HR applications, such as mySAP Enterprise Suite or Oracle/PeopleSoft HR.
Solution Adaptations: , Document Management, Employee File Management ,Extensions for SAP Solutions
