Communications Governance

The OpenText StreamServe with Governance for Content Lifecycle Management (CLM) solution addresses a key concern of private institutions as well as governmental organizations: the explosive growth of business communications and the enormous costs and risks associated with unmanaged content.

The costs associated with producing, managing and archiving enterprise communications is significant, but it pales in comparison to the accompanying legal and compliance risk and litigation costs.

StreamServe Customer Communications Governance for CLM helps organizations alleviate the substantial risks posed by poorly managed (or completely unmanaged) business communications. Whether it is external communications to customers and vendors of sensitive financial, health or personal information, or internal business-sensitive correspondence, all interchanges, even ad-hoc, are archived with built-in compliance. OpenText offers everything required to lower the risk of business information.

The Customer Communications Governance for CLM solution, built with OpenText StreamServe, includes:

  • AdHoc
  • AFPIN
  • Composition Center
  • ERP Connectivity Packs
  • PDFIN
  • Post Processing
  • Production Monitor
  • Reviewer
  • RFID
  • StoryTeller