Billing & Statements

Businesses today need to address two major imperatives: instill a greater sense of loyalty in their customers and simultaneously improve the operational efficiency of internal processes.

The Open Text StreamServe Billing and Statements solution helps achieve both goals, delivering high ROI while also rejuvenating the ROI of existing IT investments. With no change to existing business systems, StreamServe introduces a complete and modern document management environment, from creation and composition through to high-volume production and multichannel, environmentally-friendly delivery. It streamlines processes and significantly upgrades your company’s ability to productively leverage regular correspondence with each customer.

The results are innovative options for improving customer loyalty and expanding the customer relationship, accelerating response to changing compliance requirements, and reducing operational costs through greater efficiency and flexible transitions to electronic formats.

Furthermore, production-print and postal-ready output provides print-shop independence, optimized delivery costs, and reduced operational, production, postal and materials consumption, which improves the company’s bottom-line and sustainability profile.

The Billing & Statements solution, built with OpenText StreamServe, includes:

• AFPIN
• Collector
• ERP Connectivity Packs
• RFID
• StoryTeller