Balance Matters
Information access made easy
Make finding, using, and sharing information easier than ever before
As business users, we’ve all wasted valuable time searching for information. Occasionally, we never find it at all, even though we know it’s there. Sometimes we struggle due to poor search tools or ineffective metadata, and sometimes it's because the information we need is buried beneath gigabytes of worthless, unnecessary content that serves no business purpose.
Business users can benefit from a good Information Governance program because it centralizes information management and, as a result, makes documents, emails, and other content readily available from a single search, regardless of the system the information was created with or where it is stored, from any anywhere and on any device.
Furthermore, the capacity to dispose of non-business relevant, transitory content in a timely manner, paired with the capacity to automatically classify useful content in accordance with its business relevance, ensures that meaningful information is much more accessible.
OpenText Information Governance solutions provide powerful tools that automate and safeguard the deletion of transitory information, supplemented with common-sense interactive or automated approaches to information classification that make finding useful information easier than ever.
As for the challenge of making information exchange secure but still easy and fast for users, our innovative, patented approach to simple file sharing gives users capabilities that they’re accustomed to in the consumer Internet, but with the rigor and control of trusted, IT-sanctioned corporate tools.
When Enterprise Content Goes Mobile
Your staff expects to be given the flexibility to work efficiently not only “in the office” but also “on the road.” To maximize productivity and minimize the time wasted from long commutes, they need to access current business documents directly when connecting from remote locations.
Information Governance that Works With Applications of Choice
Give business users the flexibility to work in the productivity tools they prefer
Companies can establish all the policies in the world but if users consistently circumvent the system and controls, the overall effectiveness of the program is compromised. After all, the only thing worse than having no information management policies is having policies that are inconsistently applied.
Users have jobs to do. And they have applications and productivity tools they need to work in—from Microsoft® Word to Microsoft Outlook® and SAP® to Lotus Notes®. Successful Information Governance solutions allow users to focus on tasks within the applications they are most familiar with while making the application of policies and rules a natural, oftentimes invisible, extension. OpenText solutions allow users to focus less on compliance and more on the job at hand, increasing productivity and efficiency without sacrificing sound Information Governance.
Similarly, when exchanging information inside and outside the organization, policies and security need to be applied. Many business users have gone to consumer file sharing services, like Dropbox, and inadvertently put the security and integrity of business information at risk. As part of our comprehensive portfolio for Information Governance, OpenText offers Tempo™ in response to user demand for easy ways to share and store information and the business requirement for compliance and information security.
Forrester Paper: Putting Together the SharePoint® ECM Puzzle
Forrester clients ask: "Do I replace my ECM solution with Microsoft® SharePoint®, or should I integrate it with SharePoint?" This report provides an overview of SharePoint gaps and overlaps related to ECM, as well as guidance on how to start solving the SharePoint puzzle in your organization.
Content and Business Process Management with Template Workspaces
Take the complexity out of collaborative, content-driven knowledge work
Collaborating on projects within a single department can be a challenge in any organization, and this challenge is only heightened when the work involves individuals across various disciplines, regions, or business units. Effectively capturing the knowledge that exists in the realm of the subject matter experts, understanding what’s contained within the information assets that already exist, and keeping tabs on who’s responsible for what and when requires high-level orchestration that is often lacking.
In today’s fast-paced environment, there is a reliance on the existing systems to provide not only a secure storage capacity for the hundreds of assets that are exchanged between employees involved in working toward a common project or goal, but also to provide an environment where everyone can easily access a single version of the truth and understand the context of what needs to happen next or how a decision was reached. Demand for a solution that is easy to implement and cost-effective to manage for the IT department, compliance-based for the records and Information Governance managers, and uncomplicated to use for business users, is more prevalent today than ever.
An ideal solution can address the business challenges of an organization by providing access to information in the context of related business activities and at the same time, capturing and controlling content that is critical due to operations or compliance requirements.
Enterprise Content Management Meets Enterprise Business Processes
In most organizations today, there is little or no integration between the transactions in enterprise applications and the related content in the ECM system. This IDC paper explores the business value for organizations that embrace the convergence of business process management and ECM.
South East Water
OpenText Application Governance & Archiving for Microsoft SharePoint ensures content created in SharePoint is centrally managed in accordance with regulatory requirements.
Southwark Council
Employee Records Go Digital at Southwark Council with OpenText and SAP