CEM
Customer Experience Management
Business is online and it happens everywhere. To prosper, you must think mobile, be bold, enforce brand consistency, and engage in collaboration through community-driven Web sites. OpenText solutions for marketing enable you to amplify your online marketing strategy, manage your global brand, embrace social business, and produce effective customer communications.
What’s Your Challenge?
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- Make your Web site “stickier”?
- Drive traffic to your Web site from search and social sites?
- Understand your customers better?
- Allow visitors to contribute content?
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- Ensure consistent branding everywhere?
- Create an immersive, interactive, multimedia site?
- Find, create and publish content quickly?
- Manage rights and royalties for media?
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- Support thriving online communities and forums?
- Add social apps in a safe and compliant way?
- Spur collaboration to fuel productivity and innovation?
- Securely share and collaborate beyond the firewall?
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- Give business owners control of communications?
- Deliver messages to all channels easier and faster?
- Communicate in a way that stands out from the crowd?
- Match the message to the customer's preferences?
See products and solutions for Customer Communications Management »
Learn how Customer Experience Management helps you achieve your marketing goals, address IT's needs, and meet the expectations of customers, employees, and other audiences.
Have a Question?
Contact an OpenText Expert:
Marci Maddox
Sr. Director Product Marketing, Engagement
Join The Conversation
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