Customer Successes

20 million seats across 13,000 corporate deployments in 114 countries and 12 languages use Open Text solutions to bring people together, share knowledge and achieve excellence.

Below are some customer success stories that highlight how Open Text's Records Management products are helping a variety of companies improve efficiency and enhance productivity.

User Stories

TRANSLINK
TRANSLINK is the Regional Transportation Network for Greater Vancouver, British Columbia, Canada. TRANSLINK oversees the planning, service levels, budgets, and financing of several subsidiary programs in Vancouver, and relies on Open Text solutions to reduce risks associated with corporate records...read more

Tronox
Headquartered in Oklahoma City, Tronox is the world’s third-largest producer and marketer of titanium dioxide (TiO2) pigment for a wide variety of applications. When Tronox realized they needed to update their system for managing physical records, they turned to Open Text...read more

Central Vermont Public Service
Central Vermont Public Service (CVPS) is an independent, investor-owned company that provides energy and energy-related services to 157,000 customers across Vermont. As the largest of the 21 utilities within the state, CVPS had its share of content issues. When CVPS realized they had to improve their management of electronic information, they turned to Open Text...read more

South East Water
As a state owned water company required to comply with Australia’s Public Records Act, South East Water knew it was time to switch its outdated and unsupported records system to a solution that would address the growing concern of electronic records. To solve their records management issues, South East Water turned to Open Text...read more

Unilever
Unilever is one of the largest international manufacturers of leading brands in foods, home care and personal care-brands that are known and trusted by millions of consumers around the world, and is best known for carrying brands such as Knorr, Becel, and Conimex. When Unilever needed to align the daily business processes of several business units, they turned to Open Text...read more

Santee Cooper
More than two million South Carolinians receive their power directly or indirectly from Santee Cooper, South Carolina’s state-owned electric and water utility. When Santee Cooper began looking for an electornic records management solution, they turned to Open Text...read more

Jefferson County
Once an agricultural and mining area, Jefferson County, Colorado is now a thriving suburban, business, industrial and residential community. It is the second largest county in Colorado, with a population estimated at 535,837. In 2001, as part of its strategy to improve business processes and reduce the risks related to information mismanagement, Jefferson County’s Archives and Records Management (A&RM) decided to replace the outdated system it used for managing and tracking the county’s physical records, and they turned to Open Text...read more

Fluor Hanford
Fluor Hanford is an operating unit of Fluor Corporation, one of the world's largest engineering, procurement, construction and maintenance services companies. Collectively, Fluor Corporation employs more than 35,000 people across 25 countries. Fluor Hanford is a prime contractor to the DOE on the Hanford Site in southeast Washington State, and employs more than 3,500 workers. When Fluor Hanford wanted to automate workflows and deploy electronic records management, they turned to Open Text...read more

Halliburton
Founded in 1919, Halliburton is one of the world’s largest providers of products and services to the energy industry. With more than 50,000 employees in approximately 120 offices in 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of reservoirs—starting with exploration and development, moving through production, operations, maintenance, conversion, refining, and infrastructure and abandonment. When Halliburton needed to address regulatory requirements and reduce e-discovery costs, they turned to Open Text...read more


The Scottish Funding Council
The Scottish Funding Council (SFC) plays an important role in further and higher education by ensuring that colleges and universities can provide world-class opportunities for learners and researchers. The organisation distributes around £1.7 billion of funding to Scotland’s 20 universities and 43 colleges and has responsibility for developing national priorities such as skills, employability and wider access to education. When The Scottish Funding Council wanted to reduce duplication and double handling of electronic files, create an electronic information and file management system and improve integration between records management, document processing and content publishing, they turned to Open Text...read more