Global
France
Germany
JapanCollaboration & Community Management
Provide virtual environments for teams to share knowledge and work together in the context of business processes
Customer Feature
"The challenge for us is to meet the demand for collaboration and the expectations of Generation Y and X who will be the majority of our workforce within the next 10 years. These people want to collaborate and want to work together to continue dialogue in meaningful ways beyond email."
Mike Coles, Global Practice Director of Knowledge Management at Hatch
Enterprise Content Management (ECM) is about understanding the relationship between People, Processes, and Content in an organization. The Collaboration & Community Management component of the Open Text ECM Suite lies at the heart of teams and the way they work – providing virtual environments in which employees and even external business partners share their knowledge on projects and work together in the context of business processes.
With Collaboration & Community Management, all of the information, ideas, and data created as a by-product of collaborative processes is securely captured in the Open Text ECM Suite repository and made available to others via Document Management services.
Collaboration and document management are a powerful combination that helps create, control, store, revise and distribute electronic information, to yield greater efficiencies across global businesses.
Collaboration & Community Management Products
The Collaboration & Community Management component of the Open Text ECM Suite is delivered by the following products:
Open Text Communities of Practice is a standalone solution that facilitates the sharing of knowledge and best practices within communities of common interest and purpose. It provides community workspaces, forums, blogs, FAQs, question and answer desk, community calendars, personal front page, and more.
Open Text Extended Collaboration connects people with processes. It enhances the team collaboration capabilities of Open Text Document Management and Open Text Content Lifecycle Management with project and community workspaces, tasks, polls, discussion forums, blogs, FAQs, community calendars, wikis, real-time collaboration, and more.
Open Text Social Media unlocks human potential. It brings together all of the social tools that have defined the modern Internet into a safe organizational framework. Users have their own personal dashboards and profiles, can work with each other using communities, blogs, and wikis, can find each other using social search, and have the choice of Web or mobile access.
