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Unlocking human potential
Benefits
Increase productivity while ensuring compliance and security
Reduce email overload and communication bottlenecks
Leverage the full value of corporate information assets
Empower employees to make better decisions faster
Connect knowledge experts to knowledge workers
Make your organization more innovative, agile, and competitive
Integrate with existing Open Text document and records management installations
The most valuable information within any organization often resides within the minds of its knowledge workers. This powerful “intellectual asset” has remained relatively untapped, because companies lack an effective Enterprise 2.0 strategy and there has not been an effective way for organizations to capture this knowledge base, allow it to grow, and share it company-wide—until now.
The vast volume of unstructured content generated by an increasingly mobile and distributed workforce has brought with it some significant challenges for organizations:
Managing email and information overload
Identifying and locating internal experts
Ensuring transparency
Making Web 2.0 safe for the enterprise
Supporting the mobile workforce
Open Text Social Media helps companies create the foundation of an Enterprise 2.0 strategy. With Open Text Social Media, Open Text moves the conversation from the water cooler directly to your secure corporate network, creating a historical knowledge base of ideas, opinions, experiences and content that can be easily accessed by anyone, with permissions, at any time. This is a new era of real-time collaboration, of community-based networks of great minds that meet to share and experience the power of collective knowledge.
Features
Open Text Social Media brings together all of the social tools that have defined the modern Internet into a safe organizational framework. Click the links below to learn more about the features of Open Text Social Media:
Personal Dashboard
Drive personal productivity with easy access to the user’s profile and current status message. Create a list of “My People” with their status and presence indicators, an icon view of the communities that the user has access to, and a list of pending community invitations and “My Watches.”
Communities
Provide community spaces to unite distributed teams, both inside and outside the organization. A Community provides a virtual space where a group of people can work together electronically by sharing thoughts, opinions, and information through a combination of discussions, document/file sharing, and wikis.
Profiles
Automatically generate a rich, descriptive profile for every user. Users can edit their own profiles, add a photo, update their status, and view other people’s profiles. Mini-Profiles are also generated, allowing zero-click contextual display of a user’s name, photo, contact information and presence status.
Blogs and Microblogs
Offer information workers the opportunity to contribute their knowledge and experiences. Each user has a personal blog that is published in tandem with their personal profile. Users can create, edit, and delete their own blog postings and also view and comment on other people’s blogs. The blog feature enables users to email blog content conveniently via their preferred email client.
Wikis
Encourage collaborative content creation and capture information from the users in a community. The Wiki tab within a community provides a simple WYSIWYG wiki system. Page linking is supported and an automatic navigation pane expands as new pages are created. Users can edit, comment, view past versions, email out, tag, and watch wiki pages.
Documents
Bring content into the social space. A Documents tab provides a place for users to work collaboratively on posted content. Users can comment, view history and subscribe to a Watch to be notified of document changes and updates.
Social Search
Discover people and content in context. Rapid search delivers relevant content, people, and communities simultaneously and displays relevancy-ranked results. Fully respecting permissions ensures users find results from only the communities they have access to. Real-time indexing ensures immediate search results and handles all community data as well as many common file types.
Mobile Access
Support for Apple iPhone and RIM BlackBerry mobile platforms is available, bringing an enriched user experience to this next generation of smart handheld devices.
Social Media Videos
Forrester Wave
Downloads
Download more information about Open Text Social Media:
