IT Services

The large number of students with rapid turnover requires facile management and low infrastructure demands to meet the tight budgets of educational institutions. Further benefits are derived when students and faculty use a unified system to effectively communicate and share valuable resources and information via virtual conferencing, directories, individual and shared calendars and online chats, in addition to email.

ECM solutions from Open Text for IT services deliver this functionality with the following components:

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

 
 

Meet your Goals

Goal: Lowered costs for email delivery
Key Performance Indicator: Demonstrable cost savings

Goal: Greater user satisfaction
Key Performance Indicator: Increased user adoption and retention

 
 

Feature

“We chose FirstClass because of its good scalability, low marginal cost per user, and because the cross-platform client runs on fairly basic computers."

Geoff Aldridge, FirstClass, System Administrator, The Open University

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