Financial institutions, including banks and brokers, are continuously developing new products and providing enhancements to existing products. Comprehensive documentation is necessary to support the roll out of these new products to the sales force as well as to provide the correct product information to the customer. This also fully supports the clarity necessary for auditors and regulators.
Enterprise Content Management (ECM) solutions from Open Text for rolling out to sales deliver this functionality with the following components:
Software: Document Management & Collaboration, eLearning and Corporate Training, Knowledge Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Improve business processes
Improve accuracy and quality
Reduce error rate and administration
Concept approval cycle time
New product release phase-in
Maintenance costs
Time to market