Detailed documentation of the major product processes provides clarity for auditors and regulators. Detailed documentation of new products – to be implemented in different organizational units of a bank – is a prerequisite for successful sales results.
Open Text solutions for providing documentation deliver this functionality with the following components:
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Improve customer service by improving quality and accuracy
Reduce error rate and administration
Improve business processes
Maintenance costs
Time to market
Concept approval cycle time
New product release phase-in