New and existing product offerings are monitored to evaluate their penetration of the market. Monitoring new offerings and market penetration is the key to assessing the performance of new products. Information required for evaluating their penetration of a market is collected and made available.
Open Text solutions for evaluating market penetration deliver this functionality with the following components:
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Improve customer service
Reduce error rate
Increase revenue
Potential exploitation index
Time to market