OpenText Solutions for the Utilities Industry
Realize efficiency and compliance with OpenText’s Utilities solutions
Customer Feature
TXU Energy
ECM solution provides customer service agents with a greater ability to address customer issues as quickly as possible.
The Utilities industry is undergoing a global transformation. To stay competitive, firms must focus on customer support and service, demonstrate compliance with ever-increasing regulations, and eliminate inefficiencies.
OpenText solutions for Utilities make the management and control of key documents in heavily regulated industries like Utilities more efficient and compliant. They let you react quickly to changing regulations in a competitive marketplace, which reduces costs, boosts productivity, ensures complianceand enhances your competitive advantage.
OpenText solutions for Utilities are based on a framework providing the right task and resource support for the processes in the industry's value chain.
Select your solution in the Value Chain below
(Background on Value Chains)
| Suppliers, & Partners | Generation | Transmission & Distribution | Meter Operation | Sales & Marketing | Retail & Services |
|---|---|---|---|---|---|
| Compliance | |||||
| Asset Lifecycle Management | |||||
| Resource Management | |||||
| Selling of Energy & Services | |||||
| Customer Service | |||||
| Customer Financial Management | |||||
Supporting Functions
In addition, find solutions that support all the phases of the value chain above.
