Public sector agencies are legally required to manage their records. Records are the evidence of the agency's actions and must be managed properly to comply with government regulations. Agency heads must meet specific legal requirements for effective management of records, which include: making and preserving records; establishing and maintaining an active, continuing program for the economical and efficient management of the agency records; establishing safeguards against the removal or loss of records; making records management requirements and penalties known to all agency officials and employees; and notifying the Chief Records Officer of any actual, impending, or threatened unlawful destruction of records and assisting in their recovery. Many agencies perform records and statistics management for particular business functions as well.
Open Text helps you address these challenges with Enterprise Content Management (ECM) software solutions for Records & Statistics Management.
Software: Knowledge Management, Records Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
GOAL: Increased transparency and accountability
KPI: Increased public trust
GOAL: Increased compliance with records management regulations
KPI: Decreased audit costs, decreased exposure to risk
GOAL: Increased efficiency in records management
KPI: Decreased cost of records management