Compliance & Risk Management
- Overview
- Credit Scoring/Limit Assessment
- Underwriting
- Risk Monitoring & Reporting
- Operational Risk
- Fraud Investments
Fraud Investments
Official-looking documents may pass manual scrutiny, only to be found as fraudulent well after the fact. Schemes such as prime bank investments can claim affiliation with reputable agencies when no such relationships exist. The stove-piped nature of certain bank systems and operations makes it difficult to gain an holistic view of an individual or organization’s activities, thus increasing the bank’s exposure to fraudulent activities and investments.
How OpenText Helps…
OpenText ECM solutions can validate the accuracy of electronic documents and communications, while establishing an electronic trail for monitoring and investigation. Documents are managed in a central repository, then tracked and monitored and easily flagged for unusual activities.
| Business Challenge | Customer Case Study and Solution |
|---|---|
| How do you track and reduce multiple types of risk across core business processes? | Farm Credit Services |
| How do you enable immediate, transparent access to customer information at all employee touchpoints? | UBS AG |
| How do you ensure accuracy and high customer satisfaction with rapidly increasing document volumes? | MLP Finanzdienstleistungen AG |
Products and Solutions for Initiation
- Case Management
- Document Management
- Records Management
- Reports & Output Management
- OpenText Solutions for Customer Service
- Business Process Management