Compliance & Risk Management
- Overview
- Credit Scoring/Limit Assessment
- Underwriting
- Risk Monitoring & Reporting
- Operational Risk
- Fraud Investments
Credit Scoring/Limit Assessment
Initiation activities in regard to retail banking require many steps, and each can cause problems if improperly conducted. Everything from the payment submission to its confirmation needs to be done according to guidelines that the bank enforces, and when each process within the initiation is not managed properly, procedures can be accidently skipped or only loosely applied. As detail-oriented as these activities are, retail banks face huge risk if mistakes are made, no matter how minimal the error may seem at first glance. Retails banks need to ensure fees are consistent, validation standards are followed, and authorization is being completed only by those with the power to complete it; however, without a guiding system, these common requirements often go unfulfilled.
How OpenText Helps…
OpenText ECM solutions can help manage the reporting requirements and recordkeeping diligence required by regulators and internal controls. By eradicating a substantial portion of the manual and time consuming work typically associated with reporting and records management, OpenText ECM can transform your bank’s compliance related activities surrounding initiation and management of requisite content throughout its lifecycle into a streamlined process.
| Business Challenge | Customer Case Study and Solution |
|---|---|
| How do you track and reduce multiple types of risk across core business processes? | Farm Credit Services |
| How do you enable immediate, transparent access to customer information at all employee touchpoints? | UBS AG |
| How do you ensure accuracy and high customer satisfaction with rapidly increasing document volumes? | MLP Finanzdienstleistungen AG |
Products and Solutions for Initiation
- Case Management
- Document Management
- Records Management
- Reports & Output Management
- OpenText Solutions for Customer Service
- Business Process Management
