Customer Support Offices

Our staff of Product Specialists, Team Leaders, and Customer Service Representatives provide technical assistance to customers who are enrolled in each of our Software Maintenance Programs.

Please contact us at the location nearest you.

Africa:

Toll International: +49 89 4629 2121
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com

Asia and Pacific:

Toll Free: 1800 679 440 (AU)
Toll International: +61 2 9026 3409
Hours: 09:00 - 18:00 EST AUS
E-mail: au-support@opentext.com

France, Spain, Portugal:

Toll International: +33 147 96 55 01
Hours: 09:00 - 18:00 CET
E-mail: fr-support@opentext.com

Germany, Switzerland, Austria:

Toll International: +49 89 4629 2121
Universal Free Phone: +800 OTCS HELP or +800 6827 4357
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com

Japan:

Toll International: +81 3 5472 5270
Hours: 08:30 - 17:30 GMT+4, SUN-THURS
E-mail: me-support@opentext.com

North America:

Toll Free: +1 800 540 7292
Toll International: 1-519-888-9933
Toll Free, French:+1-866-648-1808
Toll, French:+1-514-448-0948
Hours: 08:30 - 20:00 EST
E-mail: support@opentext.com

UK, Ireland, Benelux, Nordic:

Toll Free: 800 9 808 808 (UK)
Toll International: +44 1189 84 84 84
Universal Free Phone: +800 OTCS HELP or +800 6827 4357
Hours: 8:00 - 18:00 GMT, Monday to Friday
E-mail: uk-support@opentext.com

Other European Countries:

Toll International: +49 89 4629 2121
Universal Free Phone: +800 OTCS HELP or +800 6827 4357
Hours: 08:30 - 18:00 CET
E-mail: de-support@opentext.com