OpenText Shared Document Access
for SAP® Solutions

Manage content-centric processes end to end across multiple SAP® and non-SAP applications

If your company uses SAP applications for managing internal business processes, you may have already tackled the integration of business documents, such as email documents, office documents and scanned paper documents, into SAP processes. However, your business processes do not exclusively start and end within SAP systems. Usually, there are several core IT applications with relatively equal importance within an enterprise. Often, it is the transitions between the different IT systems that makes efficient cooperation with customers and vendors or between employees difficult.

OpenText Shared Document Access for SAP Solutions provides your customers, partners and employees with a personalized overview of all documents related to a specific business process. For example, OpenText Shared Document Access for SAP Solutions enables customers to see their invoices and additional correspondence in a single view, whether the documents are stored in an SAP application or in other core applications. An SAP log-in is not necessary. Customer and partner satisfaction will increase as a result of the improved service and your company will enjoy cost savings due to increased process efficiency.

• OpenText Shared Document Access relies on the proven technology of OpenText DocuLink for SAP Solutions.

Features

OpenText Shared Document Access for SAP Solutions:

• Provides offline access to SAP documents and metadata: OpenText Shared Document Access for SAP Solutions provides access to documents and their contextual information outside of SAP applications. This provides users with access to all documents that they are entitled to see, without compromising the security of internal and confidential data in the SAP system.
• Connects documents and metadata from SAP and other content repositories: With OpenText Shared Document Access for SAP Solutions, you can manage documents created in SAP systems and non-SAP systems. This means that documents from non-SAP systems can be made available to users of SAP systems and vice versa.
• Creates process-oriented personalized views of content: OpenText Shared Document Access for SAP Solutions provides personalized overviews of all documents related to specific business processes, such as accounts payable/receivable, customer/vendor inquiry processing and more.
• Automates indexing: All documents and metadata are extracted from the SAP system and automatically indexed to ensure that it is easily retrievable.
• Adapts to customer requirements through high configurability: OpenText Shared Document Access for SAP Solutions' high configurability allows tailored solutions, such as vendor portals in the automotive and manufacturing industry, customer portals in telecommunication, pharmaceuticals and financial services, and long-term access in aviation and manufacturing.