Customer Successes in Social Media
20 million seats across 13,000 corporate deployments in 114 countries and 12 languages use OpenText solutions to bring people together, share knowledge and achieve excellence.
Social Media Success Stories
Below are some customer success stories that highlight how OpenText's social media products are helping a variety of companies engage more efficiently with their employees, customers, and partners. Doctors interact with patients via Web 2.0 tools.
Geisinger
Geisinger uses OpenText Tempo Social to provide social media tools such as blogs, wikis, and discussion forms to patients, employees, and providers and to the general public on their web site, www.geisinger.org. Patients blog about heart surgery and pregnancy. Doctors interact with patients via Web 2.0 tools such as blogs and forums within specialized communities...read more
Momentive Performance Materials
Momentive Performance Materials is the world's second largest producer of silicones and silicone derivatives and a global leader in the development and manufacturing of products derived from quartz and specialty ceramics. Using OpenText Tempo Social, Momentive aligned and engaged key stakeholders by enabling them to work together faster, smarter, and more productively...read more
QAD
QAD provides a collaborative extranet for partners and customers that promotes an active exchange of ideas and suggestions. When a product is sold, the customer is given a scure space within the collaboration environment to exchange project- and implementation-related information. The system has been so well received that it has all but replaced emails and FTP sites during product implementation...read more
SourceN
Using OpenText's social media technology, SourceN harnessed social media to drive enterprise and consumer value. SourceN developed social business strategies and best practice methodologies to create a comprehensive social media roadmap based on clear business objectives. View the webinar they presented with OpenText to learn the recommendations, tools, and best practices you need to justify your social media investments and optimize your ROI.
Hatch's value system includes the pursuit of technical excellence and continuous improvement by providing high-quality, innovative, technically advanced, and comprehensive services to its clients and workforce. When it saw a need for social networking and Web 2.0 technologies, Hatch chose OpenText Communities of Practice to help unite its 8,700 consulting, design engineering, technology, environmental services, operations support, and project and construction management employees in the global mining, metallurgical, energy, and infrastructure sectors...read more
