Monetization

Engagement

Engagement Capitalize on your content by creating an appealing online experience that attracts customers, engages employees, generates loyalty, and drives revenue.

What can you do with OpenText ECM Suite Engagement solutions?

  • Transform your content into a source of productivity, innovation, and revenue
  • Reach new markets and foster vital relationships with your customers, partners, constituents, and employees
  • Create a richer, more interactive online experience, crossing the boundaries between Web, mobile, social networks, and Internet-based channels
  • Enable customers and prospects to engage directly with your company, encouraging them to purchase from you and become loyal customers, even evangelists

Watch this short video to hear how University HealthCare Consortium uses OpenText Web Solutions to create a personalized experience for end users, which “they simply didn’t have previously.”

OpenText Engagement Products

The OpenText ECM Suite products that help you foster Engagement among your employees, customers, and partners fall into the following categories:

  • Collaboration helps you easily create corporate wikis and blogs, collaborative workspaces, and communities of practice that foster new ways of working.
  • Social Media improves your marketing and organizational effectiveness by adding social media capabilities to your content and business processes in a secure, compliant way.
  • Web Content Management creates an interactive Web experience personalized for each visitor to your Web site – delivered to mobile devices and traditional browsers.
  • Digital Asset Management simplifies the process of creating, managing, and distributing rich media for Web, print, broadcast, and other marketing and content channels.
  • Semantic Navigation combines content analytics with information retrieval to automatically present Web site visitors with content that is relevant to what they’re looking for or viewing.
  • Customer Communications Management automates customer communications for business-to-business (B2B) and business-to-consumer (B2C) marketing and customer service scenarios.
  • Portal helps fuel innovation and productivity by creating Web sites with rich content and applications, supporting personalized interactions with customers, employees, suppliers, and partners.

View this eight-slide presentation for a brief look at how OpenText can help you monetize your content and improve communication, efficiency, and transparency.

Podcast How QAD Created a Smart Enterprise
Podcast, Wed Feb 17 2010

  • For: Business Department Managers, Business VPs Directors, CIO/CTO, IT Directors/Managers
  • Topic: QAD explains how it created a single version of the truth to users across the globe
  • Contributors: Scott Lawson, Business Systems Architect for QAD, an OpenText customer.