Knowledge Management

Leverage your organization's intellectual capital

Customer Feature

Office of the Superintendent of Financial Institutions

OSFI's case management system makes it easy for case officers and other expert reviewers to find and share case information, ensuring everyone is spending more time focusing on higher-value areas that require their expertise and judgement.

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Your Challenge

Global organizations face the same information management challenges:

  • Are you unable to leverage your intellectual capital?
  • Is your corporate knowledge buried within numerous operating systems, in multiple repositories, across networks and different locations?
  • Are your costs for running divergent systems or supporting multiple repositories escalating?
  • Are new or existing regulations increasing your workload, negatively impacting customer service, and preventing you from seizing new opportunities?
  • Do you lose knowledge every time you experience employee turnover?
  • Are your senior executives making uninformed business decisions, based on inaccurate or out-of-date information?
  • Is a lack of standards and lessons learned decreasing the quality of your work and increasing the risk of repeated errors?

Our Products

OpenText's Knowledge Management products are:

  • OpenText Discovery Server is a powerful, feature-rich search engine for publishing large quantities of dynamic, customized information. It incorporates flexible filtering and state-of-the-art search, control and presentation tools for enterprise information retrieval.
  • OpenText Federated Query Server provides a single access point to query multiple repositories to obtain a unified set of results, enabling instant access to information from across the enterprise.
  • Open Text Knowledge Management enhances the knowledge sharing and retrieval capabilities of systems based on OpenText Content Server with Web crawling, virtual folders, automatic classifications and federated searching.