Enterprise Information Management Products

Unleashing the power of information

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats.

OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

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  Enterprise Content Management (ECM)

  ECM is an integrated set of technologies that manage information throughout its lifecycle and improve business productivity, all while mitigating the risk and controlling the costs of growing volumes of content.

  • Content Management
  • Data and Content Integration
  • Archiving
  • Legal Content Management (eDOCS)
  • Records Management
  • Learning Management
  • Email Management
  • Content-centric Applications
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  Business Process Management (BPM)

  BPM involves a full range of offerings that empower employees, customers, and partners with the processes and information they need to produce signature experiences and significant business results.

  • Business Process Management
  • High Volume Imaging
  • Dynamic Case Management
  • Process-centric Applications
  • Strategic Business Planning and Modeling
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  Customer Experience Management (CEM)

  CEM is a set of technologies that help organizations exceed customer expectations, reach new markets, and provide superior experiences across all digital touch points.

  • Web Content Management
  • Social Communities
  • Customer Communications Management
  • Portals
  • Media Management
  • Mobile Web
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  Information Exchange

  Information Exchange is a set of offerings that facilitate efficient, secure, and compliant exchange of information inside and outside of the enterprise.

  • EasyLink
  • Fax & Document Distribution
  • Capture and Recognition
  • Managed File Transfer
  • Data and Content Integration
  • Cloud-based File Sharing
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  Discovery

  Discovery solutions organize and visualize all relevant enterprise information to make it possible for business users to quickly find answers to questions and optimize the business impact of their decisions.

  • Search
  • Semantic Navigation
  • eDiscovery
  • Auto-Classification
  • Content Analytics

OpenText Cloud

Enterprise-class cloud services and applications for securely managing, exchanging, and socializing information assets and optimizing the business processes they fuel.

OpenText InfoFusion

An Information Access Platform that gives you new and improved ways to discover, analyze, and act on unstructured information across your enterprise.

Ecosystem Products

OpenText Products for SAP®

OpenText Solutions for SAP is a complementary portfolio that extends the value of the SAP® Business Suite from an end-to-end solution standpoint, addressing strategy to execution and enabling business transformation.

OpenText Products for Microsoft®

OpenText Solutions for Microsoft are  seamlessly integrated with your Microsoft environment and help your company gain control over an ever-growing volume of enterprise information by adding records management and archiving capabilities necessary for legal compliance and risk mitigation.

OpenText Products for Oracle®

By enabling you to access and control content across multiple Oracle and non-Oracle applications, OpentText Solutions for Oracle increases the value of your investment in Oracle E-Business Suite, PeopleSoft Enterprise, and JD Edwards EnterpriseOne.