Sprint To Deploy Open Text's Livelink Enterprise-Wide For Collaborative Knowledge Management

Telecommunications Leader Selects Livelink To Enhance Productivity, Automate Business Processes and Improve Time to Market

Waterloo, ON - 1999-08-30 - Open Text Corporation (NASDAQ:OTEX; TSE:OTC), the worldwide leader in Web-based collaborative knowledge management application software, announced today that its flagship product, Livelink, has become the collaborative knowledge management software standard for Sprint.

Sprint selected Livelink based on its ability to provide an enterprise-scaleable, collaborative knowledge management application that provided workflow, document management, search, and directory and file management.

Initially, Sprint deployed Livelink to create a Web-based repository to store customer circuit data in its Network Operating Center (NOC). This allows the company to move from a paper-based system to an electronic document management solution. Livelink was also used as a Web-based repository for storing accounts payable invoices and managing Sprint employee expense report receipts linked to an intranet-based reimbursement system.

"Livelink's out-of-the-box functionality has allowed us to easily deploy intranet applications in a matter of days," said Keith Kreeger, Intranet Team Manager, Sprint Web Enterprise & Business Services. "Early indications show Livelink will bring an immediate return on investment, improved efficiencies and better information sharing capabilities to our distributed workforce."

Sprint's strategic information technology consulting arm Sprint Paranet, focuses on IT infrastructure, and uses Livelink for project collaboration, knowledge management and workflow. Sprint Paranet's expertise of Livelink is achieved through internal use. Having hands on experience provides the customer with added value during implementation. Not only does Sprint Paranet install the software, but it creates infrastructure, and provides Livelink configuration, which supports the customer's knowledge management strategies. This method helps streamline the entire process in an effort to improve efficiency and accuracy.

"We are pleased to see Livelink playing a key role in Sprint's long term strategy, enabling them to respond rapidly to changing market demands," said John Shackleton, President, Open Text Corporation. "Sprint is among the leading companies that recognise the value of collaborative knowledge management for gaining competitive advantage and accelerating innovation across their organisation."

About Sprint

Sprint is a global communications company, at the forefront in integrating long distance, local and wireless communications services, and one of the world's largest carriers of Internet traffic. Sprint developed and operates the United States' only nationwide, all digital, fiber-optic network and is a leader in advanced data communications services. Sprint has $17 billion in annual revenues and serves more than 17 million businesses and residential customers. Sprint Paranet is a wholly owned subsidiary of Sprint and one of the industry's largest organizations focused exclusively on the design, management, and support of complex distributed computing and data communication infrastructure. Based in Houston, Sprint Paranet serves over 400 of the Fortune 1000 with offices in 28 cities across the United States.

Release Disclaimer

Copyright © 1999 by Open Text Corporation. Livelink is a registered trademark of Open Text Corporation. Open Text and HyperInnovation are trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com