Survey: North American Bank Executives Not Satisfied with their Current Loan Processing Systems

More than half of respondents rate their loan-processing environment as either lagging the competition or merely adequate according to Gatepoint Research survey results presented by OpenText

WATERLOO, ON - 2012-06-06 - OpenText, the leading provider of business process management (BPM), dynamic case management and enterprise architecture (EA) software and solutions, and Corporate Executive Board (CEB) TowerGroup, a leading research and advisory services company, today revealed key results of a recent financial services survey designed to gauge banking executives' attitudes and sentiment about loan processing. On Wednesday, June 13 at 2 pm ET, Rodney Nelsestuen, Senior Research Director for CEB TowerGroup and Deb Miller, Director of Market Development for OpenText will discuss these results and offer guidance on how organizations can transform and optimize their loan processing in a webinar titled Mending Lending: Trends and Best Practices to Improve Loan Processing.

"We see the trends supported by the survey as underlying the increasing interest and need for business process management and dynamic case management in lending in order for banks to thrive in today's competitive financial services market," stated Deb Miller, Director of Market Development for OpenText. "While it's no secret that banking executives and stakeholders alike are looking for better ways to simplify, streamline and continuously improve the loans, credit and financing processes within their organizations, it's not always clear to them what changes will have the greatest impact. These survey results and our webinar will provide financial services executives with a starting point for improving these processes by highlighting current industry priorities, benchmarks, regulatory requirements and consumer demands."

Complete results of the executive survey will be revealed during the webinar and all attendees will receive a complimentary copy of the Trends in Optimizing Retail Bank Loan Processing report which includes the survey results. Click here to register for the webinar. Follow the webinar hashtag #OTLoan and the OpenText BPM Twitter account @ProcessMatters for real-time updates during the event.

OpenText recently launched an extended global version of the survey. To participate in that survey, please visit http://svy.mk/KTr2S5. All participants will receive a complimentary copy of the global survey results report upon publication in Q4 2012.

About the Survey
In April 2012, Gatepoint Research, a leading business-to-business research organization, surveyed senior banking executives from global banks, regional and community banks, and credit unions across North America about their loan processing environments and priorities.

For additional information about OpenText BPM, visit www.OpenTextBPM.com and follow the company on Facebook at www.facebook.com/BecauseProcessMatters.

For more information, please contact

Richard Maganini
OpenText
1-847-961-0662
rmaganin@opentext.com

Kim Cornwall Malseed
OpenText BPS Group
+1 703-470-2913
kcornwal@opentext.com

Peter Gorman
OpenText
+1 617-669-4329
pgorman@opentext.com