Open Text Recognizes GlobalStar Award Winners

Companies Demonstrate Innovative, Creative and Successful Approach to Enterprise Content Management

Chicago, IL - 2008-12-18 - Open Text (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), today announced Hasbro, Halliburton, Northrop Grumman, The Supreme Court of the Netherlands, GM Europe, and Bruce Power as the winners of its 2008 GlobalStar Enterprise Awards. The awards were handed out at the company s recent Open Text Content World conference. Transport Canada, Fonterra Co-operative Group, HOVENSA, and Multiquip were presented with first runner-up awards.

The GlobalStar Enterprise Awards are presented annually to recognize customers from around the world for their outstanding efforts in deriving business value from innovative and successful ECM deployments. To determine the finalists for the GlobalStar Enterprise Awards, each entry is based on scope, business value, end-user benefits, innovation, functionality, and business problem solving ability.

The award categories are designed to coincide with the primary business values of the Open Text ECM Suite: Control, Empower, Agility, and Experience. The Open Text ECM Suite enables customers to control the risk and cost related to their content, empower people and effective decision-making, provide business agility and innovation, and deliver solutions using a compelling experience for end-users. Additionally, the Ground-Breaking Award recognizes the most innovative solution and the Overall Strategic Success Award to the organization best exemplifying the orchestration of people, process, and content.

"This year s GlobalStar Enterprise Award winners are outstanding examples of organizations that are using ECM to bring real business value to their internal and external customers, said Open Text President and Chief Executive Officer John Shackleton. Open Text's ECM solutions are customized to help organizations across all industry sectors meet their business, compliance, and return on investment goals. The winners demonstrate innovative, creative and successful approaches to their ECM implementations."

Overall Strategic Success Award Winner:

Hasbro: Hasbro has evolved its ECM ecosystem to include Digital Asset Management, Records Management, Email Management and Archiving, Vendor Invoice Management and Web Content Management, SharePoint integration, and Archiving all from Open Text. Hasbro s ECM deployment involves virtually every department and location across Hasbro. With the passing of the Sarbanes Oxley Act, ECM and Open Text became mainstream at Hasbro, and with the changes to the Federal Rules of Civil Procedure, have brought a new focus to email archiving and records management initiatives. For a brand-driven company like Hasbro, Marketing Asset Management is critical to manage and share intellectual properties with sales and marketing teams.

GlobalStar Enterprise Award Control:

Winner - Halliburton: Halliburton has created a common-sense approach to email management that can be used by any company, regardless of its specialty. Halliburton s E-mail Management system allows employees to protect and save their business records for the retention period required by law, while allowing the Records and Information Management team to follow the entire lifecycle of the business record contained in email. All 55,000 employees of Halliburton and its subsidiaries will be placed on Halliburton s new Email Management System.

Runner-Up - Transport Canada: With over 4 million records and 5,200 users at over 117 sites, Transport Canada s RDIMS (Records, Document, Information Management System) is the largest single library deployment in the Canadian Public Sector. As the result of ECM, eDiscovery and other legal queries are more efficient, less costly and more successful in litigation defense. Productivity savings based on search and retrieval times have more than tripled to $4.6 million for the last fiscal year, and continue to grow.

GlobalStar Enterprise Award Empower:

Winner - Northrop Grumman Corporation: Northrop Grumman has deployed Open Text across seven sectors in the Northrop Grumman organization and now has an active license base of more than 50,000 users. Northrop Grumman realizes value from ECM by managing critical intellectual capital, and sharing that information electronically with customers, partners and suppliers. The shared information platform called ShareCentre provides support for knowledge and business process management.

Runner-Up - Fonterra Co-operative Group: Fonterra implemented its strategic ECM solution to create a single repository for managing all policies and procedures, making them readily accessible to all staff some 10,000 users across the globe.

GlobalStar Enterprise Award Agility:

Winner - The Supreme Court of the Netherlands: The Supreme Court of the Netherlands developed and introduced the new C@sus document and file management system, created for the integrated scientific, administrative and technological support of the members of the Supreme Court and Attorney-General s Office. The C@sus system consists of four Open Text modules for Document Management, Records Management, Business Intelligence, and Knowledge Management that are integrated with 11 different applications including an intelligent letter book, an electronic signature application, intelligent capture and exchange solutions. The C@sus project/system offers an integral solution for all aspects of the digital document file and case management and provides a solid base for the development of knowledge management and the reuse of information.

Runner-Up - HOVENSA: In the past year, HOVENSA implemented the Open Text ECM Suite; worked with Open Text and Gateway Consulting Group to develop and deploy the OSHA Plant Compliance MOC and Incident module; implemented Records Management; transferred the paper and digital CAD library to the system; and began managing departmental documents in the system. Also, the Communities of Practice component is being used for the EDM Project team, for project related FAQs, training materials, and blogs. As a result of these efforts, document access and retrieval time has improved significantly; project costs have been reduced; and the Plant Compliance module has resulted in a reduction of processing time and greater productivity of the professional staff.

GlobalStar Enterprise Award Experience:

Winner - GM Europe: GM Europe uses Open Text for transactional content processing, linked with its CRM and SAP environments, and backstopped by Open Text archiving. The application is running in its vendor portal and is provided to about 5,000 active OEM suppliers who deliver material to their production plants in Europe. This business organization project began with the need to reduce the volume of enquiries received by the Financial Shared Service Centre support staff with a goal of introducing a self-service approach. With the vendor portal, suppliers not only see self-billed invoices, but also have access to both a self-service Web interface to view their own financial data, and an improved customer service support capability to reduce the amount of effort required to answer their questions.

Runner-Up Multiquip: A manufacturer and distributor of construction equipment globally, Multiquip is deploying Open Text s Web content management solutions. Multiquip has also completed an application portal with a custom SAP connector that integrated required structured information. The additional benefits of workflow, collaboration, and having documents published to the right people at the right time will pay off in further efficiencies and control. Additionally, because of better user experience, products go to market 20% faster, call center activity has reduced 30% and customer satisfaction is up as real time tracking information is available to them as a result of the real time reporting.

Ground-Breaking Award Winner:

Bruce Power: Bruce Power is Canada s first private nuclear generating company and the source of more than 20% of Ontario s electricity. Bruce Power uses Ventyx Passport as its Enterprise Asset Management System to manage all plant work, materials, engineering change management, supply chain, action tracking and document management. The Open Text Document Management application is integrated with Ventyx PassPort Plant Maintenance for managing controlled and non-controlled documents for asset management. The Open Text system is the central content management application to manage all asset documents and work related records. Bruce Power is the first Utility/Nuclear facility to integrate Open Text with Ventyx PassPort.

For more information on the GlobalStar Enterprise Awards, please visit: www.opentext.com/2/global/customers-globalstar-awards.htm

About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.

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For more information, please contact

Richard Maganini
Open Text Corporation
+1-847-267-9330 ext.4266
rmaganin@opentext.com

Stephanie Dodge Fazio
Open Text Corporation
519-888-7111 x2429
sdodge@opentext.com

Brian Edwards
McKenzie Worldwide
+1-503-577-4583
briane@mckenzieworldwide.com