Provident Financial Group Chooses Open Text Livelink to Link Thousands of Vendors and Customers Via Extranet

Open Text Further Strengthens Market Penetration in Financial Services Industry

Las Vegas, Nevada - 1998-02-10 - -- Open Text Corporation (NASDAQ:OTEX) announced today at its 1998 Livelink User Conference that Free Market Partners, a division of the Provident Bank, will use Livelink Intranet for enterprise-wide collaborative knowledge management. Provident Financial Group is among the top one hundred banks in the United States, with 80 financial centers, and more than $7.0 billion in total assets.

Free Market Partners is using Livelink to create a database of company knowledge, which can be accessed by call center employees to immediately answer customer questions across a wide range of categories. Livelink's ease of deployment enabled the company to make over 1200 intellectual capital projects accessible online within months. Free Market Partners will also use Livelink to create an extranet, enabling better communication with hundreds of vendors and customers concerning contract negotiations, project updates and database management.

"We chose Livelink because it was a solution that solved many problems," says Jim Christopher, Vice President, Enablement Systems, Free Market Partners. "Being Web-based, Livelink offers fast, open communications which enabled us to quickly facilitate large-scale project management and workflow capabilities. And now, as we build enterprise intelligence, Livelink allows us to share knowledge not only with our employees, but with vendors and customers via an extranet."

"We are pleased that Free Market Partners has chosen Livelink as their knowledge management standard," says Abe Kleinfeld, Senior Vice-President, Marketing, Open Text Corporation. "Free Market Partner's innovative use of Livelink for both their intranet and extranet further demonstrates the high value and flexibility that Livelink continues to deliver to financial services institutions worldwide."

About Free Market Partners

Free Market Partners is a national direct marketing venture that manages consumer relationships through the use of syndicated databases that are optimized with proprietary analytics. Its mission is to partner with consumers and companies to increase overall marketing effectiveness and value for both parties. Free Market Partners' staff is expert in creating consumer marketing and service delivery across the following categories it targets: lending; insurance; savings & investment; merchandise; travel & entertainment; telecommunications and utilities. Through highly focused, targeted marketing strategies, Free Market Partners increases consumer loyalty and responsiveness. They provide companies with an innovative customer acquisition and retention program as an alternative to traditional mass advertising. Free Market Partners will continue to move forward as a leader in the national direct marketing industry, linking high value products and services with attractive members, and managing consumer relationships over time.

Release Disclaimer

This news release may contain forward-looking statements relating to the future performance of Open Text Corporation. Forward-looking statements, specifically those concerning future performance, are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties are detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the company's initial public offering of common stock in January 1996, Form 10-K for the year ended June 30, 1997, and Form 10-Q for the quarters ended September 30, 1997, and December 31, 1997. Note to Editors: Livelink Pinstripe, Livelink 8, Livelink Search, Livelink Library, Livelink Workflow and Livelink Project Collaboration are trademarks of Open Text Corporation. All other trademarks are the property of their respective companies.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Sarah Burns
High Road Communications
(416) 368-8348
sburns@highrd.com