Hatch Implements Open Text Livelink ECM Solution For Global Document Management and Control Standards
System Improves the Way Hatch Manages and Leverages the Collective Memory and Know-How of Employees, Partners and Customers
Chicago, IL - 2007-04-10 - Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the largest independent provider of Enterprise Content Management (ECM) software and solutions, today announced that Canadian global engineering firm Hatch is implementing a document management and control system using a Livelink ECM solution from Open Text. The Web-based system creates a virtual collaborative environment in which Hatch s employees can share documentation and knowledge on projects with contractors and clients from anywhere in the world. The ECM solution provides the company with a competitive advantage in the engineering business by enabling it to deliver more cost effective and controlled risk solutions to its clients.
Hatch supplies process and business consulting, information technology, engineering, and project and construction management to the mining, metallurgical, manufacturing, energy and infrastructure industries. The global organization, which celebrated its 50th anniversary in 2005, has a network of 7,000 employees in 80 offices on six continents. Open Text s ECM solution has improved work sharing, and provides timely and comprehensive analysis and reporting to Hatch s project teams and clients to streamline operations and procedures.
One of the most important assets we have to offer to our clients is our wealth of knowledge from past projects. Some of this knowledge is stored in written documentation, such as drawings, reports, specifications and catalogue data, either in digital form or on paper. More information is stored in databases, where it can wither away unless the database lives beyond the project and, more importantly, beyond the immediate user or creator, said Glenn Sakaki, Managing Director, Execution Technology at Hatch. To fully utilize this resource it needs to be easily accessible and retrievable by the appropriate people on our global project teams. The critical factor in our decision to choose Open Text was the effective combination of its collaboration and document management solution and the system s and the system's ability to
integrate to our SAP application."
The Livelink ECM solution, which Hatch has branded workSHARE, helps the company manage its engineering, procurement and construction management (EPCM) projects by delivering a single, secure system that enables the control and management of critical documentation between Hatch clients, vendors, and joint-venture partners. Collaborative teams in different global locations have immediate online access to project documents. Designs can be worked on around the clock to speed up the design effort using information exchanged and synchronized in workSHARE.
Manual and paper intensive methods no longer scale to support the business productivity demands and handling of large volumes of documents and communications, said Sakaki. The workSHARE solution is a key business enabler for Hatch. The Livelink ECM solution allows teams to collaborate on documents, while retaining a full history of the edits by each person. An integrated Livelink ECM module for transmittal management ensures that Hatch can manage its controlled documentation within the Livelink ECM interface while also providing for audit trails of what has been issued to a recipient in support of the document control reports. This helps ensure document control, reduces risks, and eliminates project rework, delays and added costs.
Hatch s workSHARE solution enables the ongoing handover of project and engineering documents in real time, versus post-project completion handover in the past.
The Open Text document management system has also helped Hatch address legal requirements and government regulations, including the quality standard requirements of ISO 9001. Hatch was the first major engineering firm in North America to have its management systems certified on ISO 9001-94 standards. The Livelink ECM solution also ensures compliance with internal business policies related to safety, permits, warranties, contracts, and client and internal audits.
Accessing project information is made easier with Open Text s Web-based solution, according to Sakaki. The ability to have a single repository of working and published documents, such that all intellectual property for a project is captured within the project environment, gives people easy access to accurate, secure information. In addition, we can reduce the size of email messages by sending links to documents stored in workSHARE as opposed to emailing the attachments. It is a complete electronic system for the entire document control process.
Organizations today recognize that in order to support successful business processes they need to take a holistic view that combines people, well defined practices, and efficient technology, said John Wilkerson, Executive Vice President of Global Sales, Services and Support at Open Text. Hatch s business and technology teams, in conjunction with Open Text, have developed a market proven, Web-based engineering document control and management system that is deployed around the world. It provides the firm with a unified, real-time solution to help track, manage, report and collaborate on documents, improving productivity with bottom line results.
For more information about Hatch s Livelink ECM deployment, read the Open Text customer success story at: Hatch Case Study
About Hatch
Hatch is a leading global consulting, engineering, technologies, information systems, procurement, project and construction management, and startup and commissioning firm. The company is dedicated to three sectors: mining and metals; energy; and infrastructure. The business units and affiliates of the Hatch Group provide a full range of innovative process consulting, technology-driven solutions, technologies and business and technical services through a network of 7,000 employees in 80 permanent offices on the six industrial continents. Programs and projects under management have an aggregate value in excess of US$20 billion. Fees for 2005 exceeded $1,000,000,000.
Hatch was the first major engineering firm in North America to have its management systems certified on ISO 9001-94 standards, and was named one of the 50 Best Managed Private Companies in Canada in each of the three years Hatch applied for the distinction. For more information, go to: www.hatch.ca.
About Open Text
Open Text is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2006. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
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For more information, please contact
Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com
Brian Edwards
McKenzie Worldwide
+1-503-577-4583
briane@mckenzieworldwide.com
Michele Stevenson
Open Text Corporation
519-888-7111 ext. 2594
mstevens@opentext.com