Independent Analyst Firm Cites ECM Vendor Open Text as an Industry Leader in Records Management
Company s Livelink ECM Records Management Named a Leader in Study of 12 Solutions. Records Management Critical to Regulatory, Commercial and Operational Compliance Worldwide
Chicago, IL - 2007-03-22 - Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the largest independent provider of enterprise content management (ECM) software and solutions, announced today that analyst firm Forrester Research, Inc. (Nasdaq: FORR) has named Open Text a leader in The Forrester Wave : Records Management, Q1 2007, published on March 14, 2007 and authored by Barry Murphy with Connie Moore. The company s Livelink ECM Records Management solution was one of only three solutions to be named a leader of 12 solutions included in the study.
Forrester s report takes an in-depth look at records management solutions and discusses trends that are driving the need for records management (RM) in business. According to the report, More stringent government regulations, more explicit Federal Rules of Civil Procedure (FRCP), and more reliance on information as an organizational asset highlight the critical need to manage the full life cycle of information. RM software has emerged as the lynchpin of compliance solutions, capable of applying policies to electronic and paper-based information that govern the length of retention, the accessibility, and the manner of destruction.
In a summary of Open Text s solution, the study states, Open Text Livelink ECM Records Management is a leader in the records management (RM) market because it provides a framework for federated RM, flexible user interface options, and strong retention management capabilities. The summary went to say, The product can abstract RM functions like real-time tracking management and image/scanning into the tools that businesspeople commonly use, such as Microsoft Office. It has an especially good integration to MS SharePoint one that not only abstracts RM functions into the SharePoint interface, but also provides an archive back end so that content from SharePoint sites can be archived and managed as records from one system.
When we look out over the market, it s clear that Open Text is a leading enterprise content management vendor not only by size, but also by the breadth and capabilities of its compliance offerings, and its subject matter and domain expertise in the implementation of records management, compliance and litigation initiatives, said Kirk Roberts, Executive Vice President, Products, Solutions and Marketing at Open Text. We are glad to see this high level of recognition in Forrester s analysis, as we continue to extend our records management and compliance offerings to build solutions that address the needs of Global 2000 organizations and government entities around the world.
Roberts points out that Open Text is continuing its role as a leader in enterprise records management through its new Enterprise Library Services, first introduced in November (http://www.opentext.com/news/pr.html?id=1799) as part of Livelink ECM 10, the latest version of the company s ECM suite. Enterprise Library Services integrate enterprise records management, archiving, metadata management and search capabilities, providing organizations with the ability to effectively implement retention strategies enterprise-wide, spanning multiple content stores. Customers can manage the metadata and lifecycle of content stored in enterprise applications such as Microsoft, SAP, Oracle, and Open Text s Livelink ECM, as well as content stored in email, file systems, and other repositories.
Also included in the study was Open Text s Livelink ECM eDOCS solution for records management, formerly a Hummingbird solution before Open Text s acquisition of Hummingbird in October. The Livelink ECM eDOCS solution was positioned as one of four Strong Performers.
Continued Records Management Recognition
Open Text s Livelink ECM Records Management has also recently received a Strong Positive rating in Gartner Inc. s January 30, 2007 "MarketScope for Records Management, 2007" report authored by research vice president, Kenneth Chin* (http://www.opentext.com/news/pr.html?id=1837). Open Text s Strong Positive rating was the highest possible rating in the report, which covered solutions from 11 software companies.
Open Text is a worldwide leader in records management, offering solutions that allow organizations to apply records management policies to content in multiple systems. The solutions can be integrated with Open Text s content archiving and search capabilities to provide comprehensive, compliance-driven retention and disposition rules to content across the enterprise, and to support legal discovery.
Livelink ECM Records Management and Livelink ECM eDOCS RM are both certified for the U.S. Department of Defense s 5015.2, Chapter 2 and Chapter 4, the United Kingdom s TNA regulations and Australia s VERS regulations all key certifications required for records management solutions in each market. Livelink ECM Records Management also has certified integrations with SAP® solutions and Microsoft Office SharePoint Server 2003 and 2007. Open Text was the first to receive records management certification with Microsoft Office SharePoint Server 2007 under the U.S. Department of Defense (DoD) 5015.2 certification program (http://www.opentext.com/news/pr.html?id=1840).
To view an executive summary of The Forrester Wave, Records Management, Q1 2007, go to www.forrester.com. For more information on records management and litigation issues, go to: http://www.opentext.com/bridging/global-rm-leader.html. For more information on Open Text s records management solutions, go to: http://www.opentext.com/2/sol-products/sol-pro-records-management.htm.
About Open Text
Open Text is the world's largest independent provider of Enterprise Content Management software. The Company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
*The MarketScope is copyrighted January 30, 2007 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2006. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
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For more information, please contact
Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com
Brian Edwards
McKenzie Worldwide
+1-503-577-4583
briane@mckenzieworldwide.com
Michele Stevenson
Open Text Corporation
519-888-7111 ext. 2594
mstevens@opentext.com