Nationally-Ranked Academic Medical Center Selects Open Text for Integrated Enterprise Information Management Solution
Dartmouth-Hitchcock Medical Center Deploying Vista Plus® Suite for a Single Point of Access to Content and Streamlined Process for Report Distribution
Chicago, Illinois - 2007-01-09 - Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the largest independent provider of Enterprise Content Management (ECM) software and solutions, today announced that Dartmouth-Hitchcock Medical Center (DHMC) is deploying Vista Plus®, Open Text s enterprise information management (EIM) solution, to create a central electronic repository integrated with its PeopleSoft applications, to collect and store documents and streamline its report distribution process across its extensive operational network.
Serving northern New England, DHMC is New Hampshire's only academic medical center. It is nationally ranked and regionally respected for its integrated high-quality patient care, advanced medical education, and translational research to provide a full spectrum of health care. DHMC is made up of Mary Hitchcock Memorial Hospital, the Dartmouth-Hitchcock Clinic, Dartmouth Medical School, and the Veterans Affairs Medical Center in White River Junction, Vermont. DHMC is also home to Norris Cotton Cancer Center and the Children's Hospital at Dartmouth, and is one of only a few Level I trauma centers in the region.
The finance team at DHMC served as the impetus behind the switch to a new report distribution system and the Vista Plus suite s integration with the PeopleSoft applications used by the hospitals and other healthcare services was a primary driver in their selection of Open Text. DHMC is saving time and money in the management and distribution of thousands of reports across the complex healthcare system with some 300 medically specialized departments, in addition to finance, HR and other operational departments, and its clinic production system.
Our former system of sending financial reports as email attachments was very time consuming, and having to print out and distribute reports in hard copy was tedious and caused a proliferation of paper documents, said Chuck Laufer, Senior Information Analyst, DHMC. Vista Plus reduces paper costs and the costs of information delivery while improving productivity and efficiencies by automating the report distribution process.
With Vista Plus, DHMC is providing end users with a single point of access to report content. When the PeopleSoft system creates financial reports, they are copied to a shared folder on the network where Vista Plus picks up the reports. We use the Open Text solution in finance, admissions and for functional hospital departmental reports. We have 3,000 monthly reports coming out of our PeopleSoft financial system each of our 300 departments produce, on average, 10 reports a month, said Laufer. The integration with PeopleSoft saves a lot of time.
User adoption has steadily increased across the network which has resulted in a substantial boost in efficiency. Over the past two years, the system has been rolled out department by department and DHMC also uses Vista Plus on the clinical side. Being a hospital, there are always admissions reports to look at, and we capture those into Vista Plus on a daily basis, said Laufer. We have daily, weekly and monthly clinical reports captured by the system.
In addition to individual departmental reports, DHMC also produces large financial operational reports that are split up into page security sets. For example, if a report is 1,000 pages long it gets split up into different departments based on who s supposed to see what. The Vista Plus system is configured so that only a few employees in the finance and IT departments are able to set up the report, the folder structure, page security, and user permissions.
We have seen an increase in productivity and efficiency because end users are saving many hours using Vista Plus, added Laufer. With the clerical reports and daily reports we are not only saving paper costs, we are also saving microfiche costs instead of putting reports on microfiche, we now store them in Vista Plus.
DHMC also saves significantly on the larger monthly reports that are no longer printed on top of the savings around the approximately 55 daily reports and 67 monthly reports distributed by the new Web-based system. Our computer operators spend less time distributing hard copy reports because of Vista Plus, concluded Laufer. All the benefits that we had anticipated from the deployment have been realized.
FDA-regulated life sciences companies with the size and complexity of DHMC have enormous information and computer system demands, said John Wilkerson, Executive Vice President, Worldwide Sales and Services at Open Text. By integrating the Vista Plus suite with DHMC s PeopleSoft applications, DHMC is eliminating hard copy printing and reducing the costs of information delivery while improving the efficiency of document and report-driven business processes. Ease of data accessibility results in employees spending less time gathering and more time analyzing information.
For more information about the Dartmouth-Hitchcock Medical Center Vista Plus deployment, read the Open Text customer success story at:
DHMC Vista Plus Deployment.
For more information about the Dartmouth-Hitchcock Medical Center, go to www.dhmc.org.
About Open Text
Open Text is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
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