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Open Text Launches Livelink Scalability Lab to Help Customers Optimize Performance and Reliability for Enterprise-Wide Intranets

First-of-its-Kind Service Uses Load Simulation to Deliver Highest Computing Power and Increased ROI for Large-Scale Intranet Deployments

Chicago, IL - 1998-05-13 - -- Furthering its position as the leading provider of enterprise knowledge management applications, Open Text Corporation (NASDAQ:OTEX) today announced the Livelink Scalability Lab, an innovative service designed to support Global 2000 companies to scale their Livelink applications to tens of thousands of users and terabytes of information across distributed environments.

"Scalability is one of the most crucial components in a fully-functional knowledge management solution," said David Yockelson, Vice President and Service Director, Advanced Information Management Strategies, META Group. "A lab dedicated to determining scalability prerequisites provides companies with the optimum configurations and requirements to meet the needs of large-scale deployments."

This first-of-its-kind service provides customers with a complete site analysis to establish performance goals and identify required hardware, database management systems, user profiles, intranet objectives and security needs. Armed with this information, Open Text simulates an environment in the Livelink Scalability Lab that matches both the customer s existing and future requirements and performs a series of tests to stress all areas of Livelink. This process yields a set of guidelines for deploying, managing, and monitoring Livelink in the customer s actual environment.

"Research from the Livelink Scalability Lab has led to the successful scaling of enterprise-wide installations of Livelink at leading global 2000 companies such as Ford and Motorola," said Abe Kleinfeld, Senior Vice-President, Marketing, Open Text Corporation. "The Livelink Scalability Lab takes the guesswork out of enterprise deployments by leveraging Open Text s considerable experience with many successful, world-class implementations."

Livelink Cluster Architecture

The Livelink Scalability Lab employs Open Text s Livelink Cluster Architecture (LCA), a load-balanced and highly available architecture for uninterrupted service and high performance across multiple, heavily accessed servers. The LCA balances the load of incoming network requests and protects critical information services through monitoring, restarting, failing over, and automatic recovery of all critical components. High availability is achieved through automatic failure detection and elimination of single failure points. As enterprises begin large-scale intranet-application deployments, security becomes paramount. In addition to nine levels of access control within Livelink, down to the object level, the LCA offers a modular architecture that physically separates the Livelink servers and databases, providing an extensible framework for integrating with enterprise security solutions. This is accomplished by treating Livelink as a separate application within the overall enterprise information security model.

Test Results

Environments of up to 50,000 workflows, millions of documents and tens of thousands of end-users have been successfully tested in the Livelink Scalability Lab. A large number of simulations, on a variety of platforms and configurations have demonstrated the near linear scalability of Livelink, and provide benchmarks for estimating the resource requirements for any size enterprise.

Release Disclaimer

This news release may contain forward-looking statements relating to the future performance of Open Text Corporation. Forward-looking statements, specifically those concerning future performance, are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties are detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the company's initial public offering of common stock in January 1996, Form 10-K for the year ended June 30, 1997, and Form 10-Q for the quarters ended September 30, 1997, and December 31, 1997. Note to Editors: Livelink Pinstripe, Livelink 8, Livelink Search, Livelink Library, Livelink Workflow and Livelink Project Collaboration are trademarks of Open Text Corporation. All other trademarks are the property of their respective companies.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

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