Open Text Launches Online Customer Community

Aimed at All of Open Text s 20 Million Users, Open Text Online Provides a Powerful Resource on ECM Technology and Best Practices;

LiveLinkUp Orlando 2005 - 2005-11-17 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), the leading independent provider of Enterprise Content Management (ECM) software, said today that it is launching an online customer community to provide an open forum where Open Text users can find and share information about ECM software and Open Text technology. Open Text introduced the community to customers this week at the company s LiveLinkUp Orlando 2005 user conference in Orlando, Florida.

The community site (http://online.opentext.com) brings together all the resources that Open Text provides to customers as well as partners, organized in a way that makes it easy to navigate. Customers and partners can find a wide range of useful content, including product and training information, organized according to areas of special interest and/or for specific users. The site also includes collaborative tools, such as forums, where each user can post entries and reply to others; and blogs, where specific users will post comments and information on important subjects for comment by the wider community.

What s unique about this customer community is that all Open Text users are invited to participate, not just those who are listed under the service agreement, said Martin Sumner Smith, Vice President of Customer Partnership Programs at Open Text. We are particularly interested in end users from the business side. We want to give them a useful, easy-to-use, self-service resource that helps them be successful in rolling out Open Text solutions, and in gaining acceptance and adoption by other users. Ultimately, Open Text Online helps customers gain even more value from their Open Text solution.

Open Text Online is built on the company s Livelink ECM for Communities of Practice solution, software. Introduced a year ago, Livelink ECM for Communities of Practice provides a central workspace where community members can publish relevant news, share documents, participate in blogs, arrange online meetings and hold Webcasts. The solution also tracks the contributions of participants to help members identify experts in the community on specific subjects.

Open Text Online offers several communities in one site: A general community covering all products and solutions, as well as specialty communities for specific products, industries and the government sector. Open Text customers are getting a chance to test drive Open Text Online at the LiveLinkUp Orlando conference this week. Every LiveLinkUp registrant has received an account, and can log in to access special features set up for the conference, including:

See the list of registrants to set up meetings and maximize their time at LiveLinkUp. Send private messages to other attendees. Post questions, comments and observations from the conference in the electronic forum. Invite colleagues who could not attend in person to do so online Access conference brochures and documents on solutions and products. Watch video recordings of keynotes after the events. Access available PowerPoint presentations.

About Open Text

Open Text is the leading independent provider of Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Today, the company supports 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com.

Trademark

Copyright © 2005 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995 This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2005. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com