Open Text Launches New Production Document Management Solution

Manages Millions of Documents From High-Volume Processes to Reduce Costs, Improve Productivity and Compliance, Integrates with Open Text s New BPM Solution

AIIM ON DEMAND, Philadelphia, PA - 2005-05-18 - Open Text^TM Corporation (NASDAQ: OTEX, TSX: OTC), the world's largest provider of Enterprise Content Management (ECM) software, today introduced a new document management solution that dramatically improves the way companies manage and store the millions of documents used in large-scale processes such as invoicing, ordering or claims processing. The solution reduces costs, increases productivity and helps companies gain greater value from content by providing a single access point to information and the ability to link documents to other core business applications. Open Text announced the news at the AIIM ON DEMAND 2005 Conference underway this week in Philadelphia. Open Text is exhibiting in booth #512

The Production Document Management solution works with Open Text's new BPM offering, giving customers an end-to-end solution -- process management, document management and a single document repository - to improve business-critical functions such as customer account statements for banks, policy statements for insurance companies or outgoing invoices for utilities. The solution also integrates with Open Text's other Livelink ECM Solutions, allowing authorized users to easily import and access key business documents and workflows.

"For large companies, managing and storing these documents carries many risks and consumes massive resources," said David Glazer, Chief Technology Officer of Open Text. "An inefficient system hurts profitability. Combined with our new BPM offering, the Production Document Management solution lets customers take control of this content and improve the way it's managed for productivity and compliance purposes. It also links this content to core business applications, so that customers can extend access to employees, partners and customers."

The Production Document Management solution includes sophisticated imaging and archiving technology to import and consolidate huge volumes of paper documents into an electronic form. The system maintains every incoming document and makes it available on demand to multiple users simultaneously. In addition, it can securely store documents for designated or extended periods, and supports all types of storage media, so that customers can maintain documents for decades. The solution utilizes the Livelink ECM Platform's Archive Server, providing a single access point and integration with multiple storage hardware vendors.

For accounting and other compliance requirements, the Production Document Management solution offers powerful data retention capabilities. Documents are stored in a tamper-proof format, and administrators can define retention timetables for individual documents and categories of documents. For example, companies can retain financial records for several decades and resumes for job applicants for six months, before purging them in accordance with regulations.

The solution also works with ERP or CRM applications, so that companies can extend access to ERP data and documents to more users. For example, users can retrieve a document from multiple applications and automatically view related documents without exiting their current application. They can also view the same information via a Web browser, even if the host computer cannot run the enterprise application. Open Text's solution lets users access and view Customer Folders and requested documents from any browser-based computer.

To reduce the risk of delays that can prolong processing times, the solution also features a flexible search mechanism that provides instant access to all documents stored in the system. The search capability lets users instantly access the data they need when they need it, and also view it in the context that best supports their particular needs. For more information on Open Text's appearance at the AIIM ON DEMAND Conference this week, go to: http://www.opentext.com/events/event.html?id=5352550. For more information on Open Text's Production Document Management solution, go to: http://www.opentext.com/products/livelink/production-document-management/

About Open Text

Open Text^TM is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports almost 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com

Trademark

Copyright © 2005 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company's strategic initiatives, the Company's growth and profitability prospects, the benefits of the Company's products to be realized by customers, the Company's position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com