Open Text Unveils New BPM Solution

Improves Business-Critical Processes, Works with Open Text s New Production Document Management Solution To Bring Content, Processes Together

AIIM ON DEMAND, Philadelphia, PA - 2005-05-18 - Open Text^TM Corporation (NASDAQ: OTEX, TSX: OTC), the world's largest provider of Enterprise Content Management (ECM) software, today unveiled a new Business Process Management (BPM) solution that improves customers' business-critical processes, reduces costs, and more than any other BPM solution, tightly integrates processes with the important documents and other content so vital to users. Open Text announced the news at the AIIM ON DEMAND 2005 Conference underway this week in Philadelphia. Open Text is exhibiting in booth #512.

The new BPM solution lets customers automate and optimize high-volume processes comprising millions of transactions, thousands of users and multiple applications. With its comprehensive capabilities, the solution eliminates inefficiencies in processes to, for example, optimize cash flow in accounts receivable, improve response times for faster customer service, or reduce costs in procurement. Integrated with the new Production Document Management solution, Open Text's BPM works seamlessly with high-volume imaging and document management capabilities in a way that is unmatched by standalone BPM solutions. Customers benefit because users working within a process have all the documents they need at their fingertips, saving time and speeding processes.

Open Text's BPM solution also integrates with a wide range of business applications, so that more required contributors can be easily incorporated into a process to improve efficiency. Its standards-based, open architecture allows it to work easily with ERP, supply chain, CRM, and office applications such as Microsoft Outlook. More limited systems require users to manually forward information to other systems or to users outside the process in order to complete the chain, creating risks and introducing inefficiencies. The solution also works with other Livelink ECM Solutions, providing access to content in the Livelink ECM Platform's content repository, and allowing tasks and information from processes in the BPM system to appear in Livelink ECM client interfaces.

"We developed our BPM solution with the idea that critical processes must be seamless linked to content and users across the enterprise," said David Glazer, Chief Technology Officer at Open Text. "Documents and the collaboration between people are what initiate processes. Bringing BPM together with document management and collaboration solutions, as well as a single content repository, provides a powerful solution that is unique in the market."

Glazer offered an example of how the tight integration of these capabilities can vastly improve a customer's invoice verification process. Using Open Text's Production Document Management solution, a customer can scan and store invoices, capture data and insert it into an ERP application, which triggers the verification process in Open Text's BPM solution. The workflow notifies each agent of the invoice's status and lets users outside of the ERP application approve invoices. For one customer automating invoice verification, Open Text's solution integrates with Microsoft Outlook and SAP to consolidate the multi-stage approval process and match approvals with incoming invoices all on one unified screen.

Open Text's solution also helps companies improve processes by automatically collecting and analyzing data on processes as they happen. Using the analysis, companies can make changes so that the workflow is more efficient. For more information on Open Text's BPM solution, go to: http://www.opentext.com/products/livelink/business-process-management-server/

For more information on Open Text's appearance at the AIIM ON DEMAND Conference this week, go to: http://www.opentext.com/events/event.html?id=5352550.

About Open Text

Open Text^TM is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports almost 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com

Trademark

Copyright © 2005 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company's strategic initiatives, the Company's growth and profitability prospects, the benefits of the Company's products to be realized by customers, the Company's position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com