Open Text and Deloitte Canada Join Forces to Provide Enterprise Content Management Solutions

Industry Leading Products and Services Alliance to Drive Value and Results for Customers

LinkUp Phoenix 2004, Phoenix, Arizona - 2004-11-17 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), the world s largest provider of Enterprise Content Management (ECM) software, said today it has formed an alliance with Deloitte Canada, the country s leading professional services firm, to provide enterprise content management (ECM) solutions and services to North American clients. With the goal of helping companies reduce the complexity of business change, regulatory compliance and deployment, Open Text and Deloitte Canada have joined forces to help clients streamline and automate processes, connect with information systems, and access and manage all forms of content.

Open Text announced the news at its North American user conference LinkUp Phoenix 2004, underway this week in Phoenix, Arizona.

The alliance was formed in response to a series of successful customer engagements over the past twelve months with Deloitte s Information Dynamics practice. Based on those successes and current trends, the alliance will initially target solutions for managing compliance and extending enterprise ERP systems with collaboration and document lifecycle capabilities. Additionally, the alliance will initially focus on solutions for financial-services, healthcare and the public sector.

The current generation of compliance solutions has mostly been limited to simple capture of control data and basic compliance documentation, said Terry Stuart, Principal, Deloitte Canada. Having survived round one, companies are now beginning to implement a second wave of compliance solutions having greater organizational and strategic impact. Deloitte believes Open Text s products are well positioned to fulfill these new demands.

The combined expertise of Open Text and Deloitte will help clients pinpoint critical strategic issues and deploy solutions that allow them to improve productivity, reduce the cost of compliance and meet audit requirements simultaneously. The targeted solutions will combine functionality from Open Text s Livelink ECM suite, including industry specific offerings, with Deloitte Canada s leading systems integration and management consulting services. The alliance will provide a complete range of services to clients, from system design and integration, to deployment and ongoing support.

Deloitte brings an unprecedented range of global expertise and industry proven practices to assist our North American clients in achieving their business goals and bring control and consistency to their business processes, said Mike Baraiolo, Vice President of Global Business Development, Open Text. Open Text s ECM product suite combined with the systems integration experience and unparalleled business advisory services of Deloitte, allows us to address the strategic business challenges facing our customers today.

Deloitte Canada and Open Text will work together using a blended delivery approach to their customers. This approach leverages the best skill sets from all parties, optimizes standard functionality and services wherever possible, and allows industry-specific requirements to be isolated, packaged and reused. Customers benefit from time and cost savings compared with generic and one-off solutions that require more extensive customization and additional support.

About Deloitte

Deloitte (www.deloitte.ca ), Canada's leading professional services firm, provides audit, tax, financial advisory services and consulting through more than 6,100 people in more than 47 offices. Deloitte & Touche LLP, operates in Québec as Samson Bélair/Deloitte & Touche s.e.n.c.r.l. The firm is dedicated to helping its clients and its people excel. Deloitte is the only professional services firm to be named to the Globe and Mail's Report on Business Magazine annual ranking of Canada's top employers for two consecutive years: 35 Best Companies to Work for in Canada in 2001 and 50 Best Companies to Work for in Canada in 2002. "Deloitte" refers to Deloitte & Touche LLP and affiliated entities. Deloitte is the Canadian member firm of Deloitte Touche Tohmatsu. Deloitte Touche Tohmatsu is a Swiss Verein (association), and, as such, neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other's acts or omissions. Each of the member firms is a separate and independent legal entity operating under the name "Deloitte," "Deloitte & Touche," "Deloitte Touche Tohmatsu" or other related names. The services described herein are provided by the Canadian member firm and not by the Deloitte Touche Tohmatsu Verein.

About Open Text

Open Text is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports fifteen million seats across 10,000 deployments in 67 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com.

Trademark

Copyright © 2004 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarters ended March 31, 2003, June 30, 2003, September 30, 2003, December 31, 2003 and March 31, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Lynn Cook
Deloitte
1 416 874 3654
lcook@deloitte.ca

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com