Analyst Firm Positions Open Text in the Leader Quadrant in Enterprise Content Management (ECM)

Also Listed in the Leader Quadrant In Smart Enterprise Suite 2004 Magic Quadrant

Chicago, IL - 2004-11-03 - Open Text Corporation (Nasdaq: OTEX; TSX: OTC), the world s largest provider of Enterprise Content Management (ECM) software, today announced that analyst firm Gartner, Inc.(NYSE: IT and ITB), has positioned Open Text in the Leaders quadrant of its first Magic Quadrant* for Enterprise Content Management, 2004 published on October 19, 2004, and co-authored by Karen Shegda, et al. In addition to its Leader s quadrant position in Gartner s Enterprise Content Management Magic Quadrant, Open Text also placed in the Leaders Quadrant for Gartner s Smart Enterprise Suite (SES) Magic Quadrant, published on May 17, 2004.

We believe there is no vision more complete or consistently acted upon than that of Open Text, said Bill Forquer, Executive Vice President of Marketing at Open Text. We view being included in both Leader quadrants as recognition of the superior quality of the collaboration and content management capabilities Open Text offers in one comprehensive ECM suite. Open Text s vision is based on intersecting people and information through processes. All three are essential ingredients that complete Open Text s vision.

Open Text CEO Tom Jenkins recently released a book called Enterprise Content Management: What You Need to Know. The book defines the broad suite of collaboration, content and process-centric capabilities, and the major trends such as compliance, which are driving growth in the ECM market.

Open Text has demonstrated its ability to execute by consistently delivering excellent services to all our customers, by keeping a large customer base informed and satisfied with our products, and through a substantial and successful track record of integrating acquired products, says Anik Ganguly, Open Text Executive Vice President of Operations. Our vision and execution are rooted in a customer-centric approach to delivering template solutions based on a common ECM platform.

Gartner s ECM research is based on six core components: document management, Web content management, records management, document capture and document imaging, document centric collaboration and workflow. Gartner s SES research is based on portal, collaboration, and content management technologies delivered in an integrated suite.

By enabling organizations to manage content from initial creation to final archive, Open Text offers comprehensive, end-to-end content lifecycle management solutions. Livelink, Open Text s ECM solution seamlessly combines collaboration with content management, transforming information into knowledge that provides the foundation for innovation, compliance and accelerated growth.

In the ECM Magic Quadrant, Gartner defines Leaders as doing well and are prepared for the future with a clearly articulated vision. In a content management context, they have strong channel partners, a presence in multiple regions, consistent financial performance, broad platform support and good customer support, and they dominate in one or more technology or vertical markets. The Leaders can deliver a comprehensive ECM suite by owning all six core components and have proven enterprise scalability.

Gartner's well-known Magic Quadrants are graphical representations of Gartner s view on vendor performance in a market segment based on what Gartner believes is the vendor s vision and ability to execute that vision.

For the full report, visit www.gartner.com

For more information or to order Open Text CEO Tom Jenkins book Enterprise Content Management, What You Need to Know, go to
www.opentext.com/corporate/ecm-book.html

About Open Text

Open Text is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 67 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com

Trademark

* The Magic Quadrant is copyrighted 2004 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc. s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the Leaders quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose.

Copyright © 2004 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com