Open Text Addresses ECM, Compliance Issues as Premier Sponsor of Gartner Symposium/ITxpo® 2004

Chairman and CEO Tom Jenkins to Join Gartner Symposium/ITxpo CEO Panel, Open Text to Exhibit New Software Solutions

Chicago, IL. - 2004-10-12 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), the world s largest provider of Enterprise Content Management (ECM) software, said today its executives will address major issues in ECM technology and corporate compliance in a series of presentations and panel events during Gartner Symposium/ITxpo 2004 next week in Orlando, Florida. Gartner Symposium/ITxpo is the industry's largest event, providing senior IT and business strategists with in-depth analysis on the future of information technology. Open Text, a Premier Sponsor for the event, will appear in Premier Sponsor Booth #9.

Open Text Chairman and Chief Executive Officer Tom Jenkins will participate in a CEO panel composed of leaders of companies offering Smart Enterprise Suites (SES), Gartner s well-recognized category for software that integrates portal, collaboration, and content management technologies. The panel, which will take place Thursday, October 21, from 1:45 p.m. to 2:45 p.m., will feature company CEOs discussing their SES strategies, and their views on the future of the SES.

Gartner Symposium/ITxpo offers a unique opportunity for senior business and IT executives to get the latest on research, trends and new technologies, said Jenkins. We re proud to be a Premier Sponsor of this exciting event. We look forward to sharing our insights on ECM and compliance management, and demonstrating our latest solutions.

Open Text executives will also conduct a series of hour-long presentations on everything from collaboration to e-mail archiving to corporate governance. These presentations include:

Collaboration Technology

• Monday, October 18, 5:00 6:00 p.m.:
  Jared Spataro, Open Text s Director of Collaboration and Knowledge Management Solutions, will offer attendees a unique look at the challenges with collaboration technology today and present a vision for the more integrated collaboration platforms of the future.
  

Compliance Management

• Wednesday, October 20, 12:45 1:45 p.m.:
  Dylan Barrell, Vice President, Compliance and Corporate Governance Solutions at Open Text, will provide a presentation on global compliance management and the solutions companies can depend on to help them manage information for compliance.
  

Compliance Management Panel

• Thursday, October 21, 9:30 10:30 a.m.:
  Chuck Carter, Director of Finance and Legal Solutions at Open Text will participate in a panel of software company representatives to discuss solutions for compliance management and corporate governance.
  

ECM/ERP Integration

• Thursday, October 21, 12:30 1:30 p.m.:
  Michael Heckner, Open Text Senior Director for Enterprise Application Extension solutions, will offer the latest on integration of ECM software with large-scale ERP applications, providing insights on how customers can reduce costs, improve processes and better manage information.
  

Open Text will also offer presentations during the event on a number of its software solutions. These presentations include:

Tuesday, October 19:

• 1:40 p.m. Theatre B:
  Livelink solutions for corporate governance compliance.
• 3:45 p.m. Theatre B:
  Livelink solutions for local, state/regional and federal governments.
  

Wednesday, October 20:

• 12:25 p.m. Theatre B:
  Open Text s e-mail archiving solutions.
• 1:40 p.m. Theatre B:
  Livelink solutions for integrated collaboration.

Thursday, October 21:

• 12:40 p.m. Theatre B:
  Livelink solutions for pharmaceutical and biotechnology companies.
  

Open Text s technical experts will also demonstrate a wide range of capabilities in Premier Sponsor Booth #9 at the conference, including: Solutions for government agencies, life sciences companies and financial services firms; new collaboration technologies; corporate governance solutions; and offerings in business process management, digital asset management, e-mail archiving, records management and ECM/ERP integration. Open Text will also demonstrate these solutions at its upcoming annual user conference LinkUp Phoenix 2004, being held this year in Phoenix, Arizona, November 15-18. For more information, go to: www.opentext.com/linkup/

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo is the IT industry's largest and most strategic conference, providing business leaders with a look at the future of IT. For more than 10,000 IT professionals from the world's leading enterprises, Gartner's annual Symposium/ITxpo events are key components of their annual planning efforts. Attendees are responsible for more than $35 billion in IT spending for their respective companies, and rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use technology to address business challenges and improve operational efficiency. For more information, please visit www.gartner.com/us/symposiumorlando.

About Open Text

Open Text is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 67 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com

Trademark

Copyright © 2004 by Open Text Corporation. OPEN TEXT is a trademark or registered trademark of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarters ended March 31, 2003, June 30, 2003, September 30, 2003, December 31, 2003 and March 31, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com