Collaborative Focus on Compliance by Keynote Experts, Customers and Partners Contributes to Success of Open Text's LiveLinkUp Orlando
Open Text Announces LiveLinkUp Award Winners
Chicago, Il - 2003-11-12 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, today announced the success of its LiveLinkUp Orlando conference. Hosted at the JW Marriott Orlando, Grande Lakes, November 3-6, LiveLinkUp Orlando was attended by record numbers and featured an outstanding line-up of keynote speakers, industry leaders and presenters:
- Lou Dobbs, Anchor and Managing Editor, CNN
- Toby Bell, Research Director, Gartner
- David Weinberger, Author and National Public Radio (NPR) Commentator
- Dr. Robert C. Wolcott, Fellow of the Center for Research in Technology & Innovation, Kellogg School of Management
- Dr. Ellen Walther-Klaus, Senior Executive Vice President and CIO, T-Systems International
- Rick Funston, National Practice Leader, Risk Intelligent Solutions, Deloitte & Touche
- Greg Derderian, Practice Director for Sarbanes-Oxley, BearingPoint North America
Open Text announced today the winners of the LiveLinkUp Orlando Awards and would like to thank its distinguished panel of judges for volunteering their time, effort and expertise:
- Toby Bell, Research Director, Gartner
- Charles P. Brett, Senior Program Director, META Group
- Jim Ericson, Editorial Director and Senior News Editor, Line56
- Richard D. Fisher, Senior Consultant, Cohasset Associates
- Hugh McKellar, Executive Editor of KMWorld
- Susan Stramiello, Senior Director, Research & Library Services, META Group
- Robert F. Williams, President of Cohasset Associates
The LiveLinkUp Awards recognize best-of-class customer solutions and applications based on the Open Text family of products. Award winners were selected from among a distinguished group of customer entrants:
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Best Knowledge Management Solution
CARE International is expanding the intranet and knowledge management solution of CARE Canada to all CARE International confederation, which involves about 800 projects in more than 70 countries.
Judge s comments: Though its roots go back deep into history, knowledge management using tools, in all their variations, to solve problems has received the most attention in the business sector. So, to understand how CARE Canada uses Open Text technology to provide services to developing countries is refreshing and admirable. Technology in the hands of people who want to make the world a better place is the ultimate application.
Best Collaboration Solution
Siemens Enterprise Networks is using Livelink's Program Manager to automate its Customer Engagement process.
Judge s comments: Siemens' deployment of Open Text s Livelink demonstrates how rigorous assessment and objective setting can translate to competitive advantage. While addressing modern IT and compliance requirements, Siemens also identified a unique taxonomy model to fit its sales culture and business process needs. Deployments like Siemens' address consolidation and standardization, but are intuitive and transparent to the user, just the right way to improve 'business as usual .
Best Library & Catalog Management Solution
Argonne National Laboratory expanded its procedures to build a successful e-journal collection which manages acquisition to log analysis and includes more than 1,000 titles using Techlib.
Judge s comments: Argonne s solution was designed with the end-user in mind. The Ask a Librarian feature encourages consistent workflow eliminating end-user interrupt from having to switch to their email system to send a message.
Best Content & Document Management Solution
Britannia Airways is using Livelink to provide flight information to pilots via laptops and cabin crew via personal digital assistants, replacing paper and reducing briefing time to ensure 'on time' flight departures.
Judge s comments: Britannia s deployment of Livelink possesses many of the core components of an ECM system, though it is deployed enterprise-wide and to various constituents with varying requirements. It features truly mission-critical content, as well as content-in-context management and delivery options, with is one of the keys to true ECM.
Best Business Solution
AstraZeneca uses Livelink to manage it standard operating procedure workflow, resulting in the creation of significant efficiencies and one of the first to fully utilize e-Sign in a Good Manufacturing Process environment.
Judge s comments: By understanding that people, process, and content are interdependent, the knowledge management team at AstraZeneca has created a better way to manage Standard Operation Procedures. The number of end-users participating, the proven ROI and efficiency gains, the change management program, and clear expectations setting and measurement approach all contributed to their winning entry. The very comprehensive documentation of the project helped relate a story of cultural transition aided by intelligent design and development on a solid platform.
Best Records Management Solution
TransLink has developed an integrated approach to records management using Livelink that allows users to capture and index every type of corporate record both electronic and non-electronic and to manage their entire lifecycle; from creation to disposition, in compliance with regulations pertaining to public government bodies.
Judge s comments: The TransLink application emphasizes the records management processes and procedures that had to be developed within their own organization as well as the capabilities of the Livelink for Records Management product. TransLink not only uses records management as a highly integrated part of their collaborative and document management processes, but they have provided significant leading edge experience and requirements input that has helped Open Text to make Livelink for Records Management a leading edge product in the electronic records management marketplace.
Three partner awards were also presented at the conference to recognize the value Open Text places on the significance and mutual benefit of working with its many Alliance Partners:
Global Alliance Program Vertical Partner of the year
Momentum Systems developed a Correspondence Management Solution using Livelink which is already in production in four government agencies, including the U.S. Equal Employment Opportunity Commission.
One of our primary goals and priorities has always been to forge solid partnerships with both our customers and our business allies, said Todd Neven, President, Momentum Systems. To achieve that to develop true partnerships takes an ongoing, concerted effort on many fronts and from everyone involved. This award is a direct reflection of the teamwork, dedication, focus, and energy our entire staff devotes to that goal. It also demonstrates the degree of willingness, support, and commitment our clients have shown to the partnership goal. Without all of these factors coming together, these types of achievements would not be possible.
Global Alliance Program Technology Partner of the year
Captiva Software Corporation has been working with Open Text since 1999 to provide fully integrated Livelink solutions that optimize the processing of information across the enterprise.
We are pleased to accept the LiveLinkUp Award for Global Alliance Partner of the year for 2003, and look forward to continuing our collaboration with Open Text. Our input management solutions tie in well with Open Text offerings and provide the foundation for a comprehensive technology approach that allows input and process to work together, said Blaine Owens, Vice President of Sales, Captiva Software.
Global Alliance Program Solutions Partner of the year
Aptiris developed a solution, using FirstClass, to comply with state requirements to track professional development credits for teaching staff.
Aptiris strives to help our customers maximize their investment in advanced communications and workflow infrastructure. We are honored to be recognized as the Open Text Solutions Provider of the year for 2003 for our ongoing commitment to helping customers integrate FirstClass into all aspects of their business. We look forward to furthering the developments of this solid partnership, as we continue to support our customers in enhancing innovation throughout their organizations, said Gary Falcon, President of Aptiris.
In keeping with the LiveLinkUp Orlando theme, Power up for Compliance, Open Text recognized the significant efforts of Sprint in collaborating with Open Text to develop a Sarbanes-Oxley solution that is based upon an enterprise scalable platform for document management, project coordination and process improvement. Open Text first announced Sprint as an enterprise wide Livelink customer in 1999.
We are surprised and pleased to have received this recognition and look forward to continuing our work with Open Text on completing the Sarbanes-Oxley solution, said John Mcadoo, Director of Sarbanes-Oxley Compliance, Sprint
Attendees of LiveLinkUp Orlando will receive a copy of the conference proceedings in either DVD or CD-ROM format and are encouraged to select their format preference using the online order form at: http://www.opentext.com/livelinkup/proceedings/. Registration will be verified upon order. Non-conference attendees can also purchase a copy of the proceedings online.
For more information about LiveLinkUp Orlando and the award winners, visit www.opentext.com
About Open Text and Livelink
Open Text is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Since launching the world's first Internet search engine and the first Web-based enterprise collaboration and knowledge management software, Open Text has continued its leadership in providing global enterprises with innovative and effective solutions. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports fifteen million seats across 10,000 deployments in 31 countries and 12 languages worldwide. Open Text s flagship product, Livelink® seamlessly combines collaboration with content management, helping organizations transform information into knowledge to provide the foundation for innovation, compliance and accelerated growth. For more information on Open Text and Livelink, go to: www.opentext.com and www.opentext.com/livelink.
For more information, please contact
Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com
