News

Open Text Extends Collaboration in Livelink

Livelink 9.2 Improves Best Practices, Project Coordination, Knowledge Sharing
Revised Interface Makes Collaboration Easier

Chicago, IL - 2003-11-06 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, said today it is introducing new Livelink features that make collaboration easier, improve best practices and help project teams be more productive. The enhancements, introduced as part of Livelink 9.2, include expanded capabilities for team workspaces and a new interface developed from extensive customer research on usability. Open Text is also introducing a new tool that lets communities of users share content with a single click and easily add information to the Livelink repository.

Open Text announced the new features at LiveLinkUp Orlando 2003, the company s annual users conference underway this week, November 3-6.

"For our customers, Livelink is a central place for collaboration and knowledge sharing, and we re continuing to reinforce that position with the new capabilities we re introducing," said Anik Ganguly, Executive Vice President of Products at Open Text. "The enhancements to Livelink s workspaces were particularly important to us. In large organizations today, team members on a project are often spread across the globe. Project workspaces in Livelink are what binds teams and their work together, so they can be more productive, and overcome the barriers of time and distance."

The new workspace features are designed to help companies advance best practices for projects, and to help teams organize their efforts quickly. Improved workspace templating allows customers to design detailed templates for different types of projects. Templating allows customers to assign standard components, content and structures to workspaces based on the type of project or team using the workspace. For example, a company can create a workspace template for product launches and define the structure, content, tasks, deliverables and other materials needed in the workspace. The workspace template can then be used as the standard for product launch teams across the company. Open Text has also added a project overview page, which includes a status indicator to give users a quick update on the team s progress, and new icon bars for quick navigation within a workspace.

Livelink s new user interface completely revises the look of Livelink, making navigation easier and allowing users to personalize Livelink for their needs. Examples of new features include one-click links to the most commonly used items in personal, enterprise, project and other workspaces; and hyperlinked "bread crumbs" allowing one-click navigation to any folder further up the hierarchy of the current folder. For a look at the new Livelink user interface, click here then click on the Livelink 9.2 Guided Tour.

Open Text is also offering a new, optional feature called Livelink Companion, which is designed to increase the information flow among communities of people in Livelink. With one click, Livelink Companion lets users harvest and share information with others, as well as add information to Livelink to enhance its value as a knowledge repository. Once loaded, Livelink Companion adds a toolbar to the user s Web browser and an application link that sits in the Windows system tray. Through a Livelink Companion window, users can, for example, send a URL to colleagues, including a description, comments and rating, or access industry or competitive news feeds to stay on top of the latest events. Users can also add a URL to Livelink with a single click or add information to the Livelink repository by dragging and dropping items onto a designated icon that appears on the user s desktop. Users can also perform searches directly from the Livelink Companion toolbar, and search within Livelink or submit queries to personal or administrator-specified search engines, such as Yahoo! or Google.

To learn more about LiveLinkUp Orlando, visit:
http://livelinkup-orlando.opentext.com/

About Open Text and Livelink

Open Text is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Since launching the world's first Internet search engine and the first Web-based enterprise collaboration and knowledge management software, Open Text has continued its leadership in providing global enterprises with innovative and effective solutions. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports fifteen million seats across 10,000 deployments in 31 countries and 12 languages worldwide. Open Text s flagship product, Livelink® seamlessly combines collaboration with content management, helping organizations transform information into knowledge to provide the foundation for innovation, compliance and accelerated growth. For more information on Open Text and Livelink, go to: www.opentext.com and www.opentext.com/livelink.

Trademark

Copyright © 2003 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarter ended March 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com

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