EcoRecycle Deploys Livelink Enterprise Wide in One Week

Drives Collaboration and Best Practice Initiatives

Sydney, Australia - 2003-09-10 - Open Text Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, announced today that EcoRecycle Victoria, a state government agency that provides information and advice to business, government and the community, has implemented Livelink software enterprise wide in just one week. Extensive planning regarding taxonomy and content use structures for Livelink, have contributed to the organization's ability to increase its speed and efficiency in the development of waste management projects in compliance with statewide waste management strategies.

EcoRecycle Victoria was established in 1996 as part of the Australian state's amendments to the Environmental Protection Act with a charter to bring about significant changes to the way Victoria addresses resource recovery, recycling and waste management. It is responsible for minimizing the creation of waste, promoting the sustainable use of resources and managing residual waste using strategies and plans, which better protect the environment.

"We evaluated five knowledge management packages. We chose Open Text's Livelink for its fast return on investment performance, Web-friendly environment and ease of integration with our existing legacy environment," said Jan Reiher, Knowledge Manager, EcoRecycle. "Livelink has already enabled us to maximize our very limited people base by providing users with an understanding of the power of Livelink's search function and the ability to find information in perhaps a few moments rather than what used to often taken them half a day of stress."

Prior to implementing Livelink across various business units in Melbourne, EcoRecycle stored electronic information in folders, owned by individual staff members. This led to vast duplication of documents stored in shared drives. If an employee departed the organization, EcoRecycle would suffer an instant loss of knowledge with time wasted in researching an EPA compliance issue, leading to an inability to effectively understand or leverage experience gained in a particular area-whether it concern waste reduction or resource recovery.

Anecdotal evidence suggests that, through the use of Livelink, EcoRecycle has reduced duplication of efforts by 20-30 percent by being able to re-use existing proposals and project documents regarding environmental protection guidelines, promote consistency, and streamline project administration.

Knowledge management is critical to EcoRecycle's ability to work collaboratively with key stakeholders, such as regional waste management authorities, local government, industry, consumer groups and relevant community groups. EcoRecycle plans to roll out several extranets using Livelink over the coming months.

"Rapid retrieval of information is critical for organizations who have a need for ongoing liaison and fast response to major stakeholder groups in industry and the community," said Bill Forquer, Executive Vice President of Marketing, Open Text. "Supporting the type of inter-organizational collaboration that Livelink does, enables EcoRecycle to better leverage the knowledge of its specialist staff to maximize business value, help facilitate growth in understanding, and introduce a set of best practice initiatives."

About Livelink

Livelink is a leading software product in enterprise content management (ECM) for the global enterprise. Its richly-featured enterprise services are based upon a unique combination of integrated collaboration and content management tools which include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative ECM software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and content management software for the enterprise, Open Text supports fifteen million seats across 10,000 corporate deployments in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2003 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarter ended March 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com