Saint-Gobain Company Selects Open Text to Provide Knowledge Management Platform

UK Supplier of Timber and Building Materials Deploys Livelink to Automate Key Processes

Chicago, Il - 2003-09-03 - Open Text Corporation, (NASDAQ: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, today announced that its Livelink solution has been adopted by Jewson Ltd, a Saint-Gobain company--Saint-Gobain is one of the world s largest providers of building materials. Livelink was chosen by Jewson in order to increase revenue and drive efficiency across its network of 450 branches.

One of the key business drivers behind the project for Jewson, the UK's largest supplier of timber and building materials, was to improve its overall revenue through automation of key business processes and the simplification of access to critical information that could increase employee productivity.

Livelink will replace existing time-consuming paper-based processes, allowing sales employees at Jewson s branches to conveniently access and share information, and react promptly to changes in customer demand. Livelink will also reduce the overall administration overheads throughout the Jewson network.

Marc Izzard, e-Business Project Manager for Jewson, commented, "After an extensive evaluation process that included a live pilot with several Jewson branches, we chose Open Text s Livelink because it was the most scalable, robust and mature solution on the market."

Izzard added, "Using Livelink, we fully expect to have automated a number of our business processes and provide a knowledge sharing environment delivered though our Intranet by the end of 2003 a considerable achievement which we expect to deliver a significant and measurable return on our investment." "Jewson has the challenge of being a large company with people spread across many locations. They are looking to improved collaboration and knowledge management to overcome those challenges and improve productivity," said Bill Forquer, Executive Vice President of Marketing, Open Text. "Livelink gives Jewson a central place where people can share information and manage projects. It also provides a streamlined internal architecture which is flexible enough to build on in the future."

Saint-Gobain operates in 46 countries worldwide, is one of the world s hundred leading industrial corporations, and fields a workforce of more than 173,000. The company manufactures and distributes glass, abrasive products, ceramics and plastics, building materials, reinforcements and ductile iron pipeline systems.

About Livelink

Livelink is a leading software product in enterprise content management (ECM) for the global enterprise. Its richly-featured enterprise services are based upon a unique combination of integrated collaboration and content management tools which include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

About Open Text

Since 1991, Open Text Corporation has delivered innovative ECM software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and content management software for the enterprise, Open Text supports fifteen million seats across 10,000 corporate deployments in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Trademark

Copyright © 2003 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

Release Disclaimer

This news release may contain forward-looking statements relating to the success of any of the Company s strategic initiatives, the Company s growth and profitability prospects, the benefits of the Company s products to be realized by customers, the Company s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarter ended March 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information, please contact

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com